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Walk in Openings For Service Desk-Voice Support 13th -16th June @ Trigent Software Limited Bangalore

Organization: Trigent Software Limited
Job Role: Service Desk Voice Support
Location: Bangalore
Experience 1-4 Years
Salary: 50,000-2,50,000 P.A.
Openings: 20
Website: Trigent
Apply Mode: Online
Walk-In Date 13th June-16th June.

About Organization:

Trigent Software LimitedTrigent Software Limited is SEI CMM Level 4 and ISO 9001:2008 certified company. Walk in Openings For Service Desk-Voice Support. It provides an Offshore Software Development company with facilities in the United States and India with a global client.
Our services include custom software development, offshore software development, SharePoint consulting, Java application development, software testing services, SharePoint 2013 migration.

Job Criteria

*Openings For Service Desk Voice Support
*If selected you will be working as a permanent employee for Trigent Software Ltd and  working to our client location
*Mail : [email protected]
Please fill the below details:-
Current CTC:
EXP CTC:
Total Experience:
Relevant Experience:
PAN Card No:
Official Notice Period:
Negotiated Notice Period:
Present Location:
Preferred Location:
The reason for change:
Holding any offers:
Fine to Work through Payroll of Trigent Software Ltd : Y/N : ..
Permanent employee/contract employee:
Payroll company’s name if contract employee:
*Contact : 080- 22157000 Ext: 312/ Mobile : 9632389950Your profile will be considered for further rounds after we receive an email confirmation from your end.

Must Have Skills:

*Must have at least 6 months of experience in Service Desk
*Develop and maintain technical skills and understanding of the Service Desk
*Take ownership for the coordination, investigation, and documentation of customer       requests, issues, and problems
*Will be the primary point of contact for the customer
*Ensures that correct resolutions are discovered and involves appropriate parties in resolving problems when needed
*Perform incident notification and escalation
*Perform timely follow up on incidents to ensure customer satisfaction
*Develops and maintains product knowledge, business, and professional skills by participating in on-the-job and other training.
*Actively participates in preventive maintenance, by documenting common problems and  scripts for customer support
*Develops and maintains knowledge of Incident Management Tool, Knowledge base and of  the Service Desk procedures and business environment
*Seeks opportunities to improve knowledge, skills, and performance and is receptive to constructive feedback
*Work independently and maintain a high degree of professional conduct at all times. Adhere to Accenture Core Values
*Have the ability to understand and successfully resolve problems using knowledge base tools and techniques
*Able to maintain a methodical and logical approach to problem-solving even when under pressure
*Good knowledge/experience of supporting Microsoft Office applications
*Good knowledge/experience of supporting Active Directory & V P N

Address:

Recruiter Name:Joseph Jayachandran
Contact Company: Trigent Software Limited
Trigent Softwares #49, 2nd Floor, East Wing, Khanija Bhavan Race Course Road, Bangalore – 560001

The post Walk in Openings For Service Desk-Voice Support 13th -16th June @ Trigent Software Limited Bangalore appeared first on Walk-ins, Work From Home and Freshers Job Info.



This post first appeared on In Jobs Josh, We Give Walkins, Freshers Job, Work From Home, please read the originial post: here

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Walk in Openings For Service Desk-Voice Support 13th -16th June @ Trigent Software Limited Bangalore

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