The scale and speed of change that the global Covid-19 pandemic inflicted upon enterprise organizations is unprecedented. And in its aftermath, the way we work will never be the same.
Consumer behavior changed virtually overnight, causing organizations to suffer record losses as old business models fell apart. Pandemic lockdowns forced an abrupt switch to remote work – and Gartner reports that 74% of companies plan to make it a permanent part of some operations. Automation that can ensure resiliency is also in high demand, reducing reliance on manual, paper processes difficult to complete from home.