For auto Shop owners, time is money when it comes to figuring out what is wrong with a vehicle, getting it repaired, and getting the vehicle's owner back behind the wheel and on the road. As new and innovative technology has found its way into the auto repair field, one of the most popular aspects has been Digital Vehicle Inspection. The latest in state-of-the-art auto shop software, Tekmetric can help shop owners not only manage many aspects of digital vehicle inspection, but a number of other tasks as well. If you are an auto shop owner who is ready to see your shop become more productive and profitable, here are some advantages of using Tekmetric for digital vehicle inspections.
When using Tekmetric, one of the biggest advantages is being able to customize inspections based on the type of vehicle, as well as any concerns the customer has expressed about certain repairs that may be needed. By relying on Tekmetric, once auto technicians determine what repairs a vehicle will need, they can use the software to document their findings much quicker than before. In addition, they can also take photos of the vehicle areas needing repair, then upload those photos. In doing so, the photos can be sent to customers via mobile devices, allowing them to know exactly what is happening with their vehicle.
Quicker Customer Service
By using Tekmetric software to conduct digital vehicle inspections, an auto repair shop can provide much more efficient customer service. Since the software can create customer profiles, shop owners can view past repair orders for vehicles, detailing if and when certain repairs were made. Along with this, repair orders and status updates can be sent to customers in a matter of minutes, letting them know when their vehicles will be ready for pick-up.
Protected Customer Data
In today's world, data breaches are becoming more and more common with many businesses. To keep this from happening, Tekmetric software is designed to keep all customer data encrypted through state-of-the-art technology, and no customer data is shared unless a customer grants permission to do so. Thus, when a digital vehicle inspection is conducted and the data entered into your shop's computer system, it is guaranteed to be safe and secure.
As Tekmetric has helped define how today's modern auto shop owners run their businesses, one of the best aspects of the software has been an improved and more productive workflow in shops big and small. And for shop owners who may have multiple locations, Tekmetric is an all-in-one platform from which operations at all shops can be managed. As long as a shop owner has an internet connection, they can access data no matter where they happen to be at that moment. And best of all, using Tekmetric software means no data backups are needed, nor any types of expensive server hardware.
Keeping Customer Informed
Since many customers drop off their vehicles for inspections or repairs, keeping them informed is a critical part of excellent customer service. By using Tekmetric, this is made much simpler and effective. Along with sending status updates of repairs, a shop can also email cost estimates or invoices to customers in seconds. With this feature, not only can shop owners keep the inspection and repair process going smoothly and quickly, but customers can also be able to make quick decisions regarding repairs or additional costs.
In having numerous advantages for both auto shop owners and their customers, Tekmetric software can make the digital vehicle inspection process as well as other repairs much more efficient and convenient for everyone.