2017-10-05 13:55
If you run a business, you will have to make sure you hold all vendors responsible for their tasks and responsibilities. Most vendors liaise with you before delivery and the shipping partner… Read More
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LateShipment.com makes your shipping refund claim process effortless by tracking and automatically requesting refunds from FedEx and UPS for all eligible shipments. Automate Your Shipping Refunds!
2017-09-05 10:26
A poor last mile
delivery can cost you hugely even if you have managed very smoothly
on time. The customer does not know of the effort and cost you have
put into the entire shipping plan. Al… Read More
2017-08-30 13:56
The holidays
are a frenzied time for online stores. While customers welcome
their holiday mood with some retail therapy, ecommerce sellers and
shippers work extra hours to keep up with the o… Read More
2017-08-29 13:14
Does the carrier provide end to end delivery?Ask if the shipping carrier you choose does end to end delivery. The idea of having a shipping partner is, a reliable partner should be the one w… Read More
2017-08-21 13:55
Shipping, like every other component of business, needs plan B. There are several things that can go wrong with shipping, however much care you invest in it. Reliable shipping partners do ha… Read More
2017-07-17 12:45
In the era of ecommerce, shopping is seldom limited by international border lines. It’s not uncommon for someone across the globe to find your site and place an order with you. It&rsqu&hell…Read More
2017-07-06 13:09
How many times have we heard of people exclaim that a certain ecommerce company sells great products but that their logistics leaves a lot of scope for improvement? With time, people realize… Read More
2017-07-05 12:29
Offers and Promos:Data analytics is very helpful for insights related to customized promotions and special offers. Every customer has unique tastes, preferences and needs. So, each customer… Read More
2017-06-28 12:35
If you run an e-commerce store, big or small, you need a shipping system that has a real time shipment tracker. The most important factor that drives online shopping is trust. When a custome… Read More
2017-06-22 12:26
and If you run an e-commerce company, expect returns. So, along with your shipping plans, you need to frame your returns policies. Everything needs to be in black and white.These… Read More
2017-06-15 13:10
A
customer experience journey map is the story of the customer’s
entire experience from how he hinds your site to him becoming a long
term buyer. The idea of sketching such a map is to… Read More
2017-06-08 12:44
In the old world, each town would have had a couple of grocers serving the entire community. And trade boundaries were probably clearly established among the single digit number of competito… Read More
2017-06-06 11:46
The most frustrating part of supply chain for any e-commerce business is the last mile delivery. You not only have zero visibility over the package location once all control is relinquished… Read More
2017-05-30 12:38
The life and sustenance of your business lies in satisfying your customers. If you manage to satisfy your customer, you have done your job. But successful businesses that grow by leaps and b… Read More
2017-05-25 13:42
You are all set! You are ready to serve online buyers with your new online business. Your website is in place and so are your shipping partners. But you still have this nagging feeling that… Read More
2017-05-23 12:15
Online stores always face the million dollar question on how to package shipping costs to the customer. The primary focus here is to portray to the customer, a competitive price that still a… Read More
2017-05-17 13:11
There’s a very good chance of getting business again from an existing customer than from a new customer. And that’s a fact every business person knows. So, ideally while business… Read More
2017-05-12 12:21
What converts a window shopper? There are hordes of people surfing online for random things and they end up buying from ecommerce sites. Jim Lecinski, Google’s VP for US sales and serv… Read More
2017-05-09 12:13
E-commerce stores have changed the way we shop. But online retailers still struggle with one thing - they find it difficult to differentiate themselves from their peers. As a result o… Read More
2017-05-03 11:35
Your sale does not start with your customer making a purchase. Similarly, your sale does not end with delivery. You spend a significant sum of money on each customer acquisition. And every b… Read More
2017-04-27 12:17
You
could order the most expensive mattress online from a company that
has 24/7 customer service, but it’s unlikely that you’ll “sleep
well” till it actually arrives… Read More
2017-04-24 12:31
Who
is a freight forwarder?
Let’s
say you run your business from the USA but you have buyers from other
countries. How do you ensure that your product reaches the buyer
waiting for it… Read More
2017-04-20 13:28
Every process needs a definite workflow. Many ecommerce entrepreneurs take order fulfilment lightly but that is detrimental to the business. Shipping workflow should be drawn prior to the fi… Read More
2017-04-17 13:01
They want it free. They want it now! Online buyers are spoilt for choices. Retail giants such as Amazon and Walmart have made free shipping on every order an entitlement, not a perk.&n&hell…Read More
2017-04-12 11:53
Everything about a business finally comes to meeting and exceeding customer expectations. When you sell something to a customer, you sell much more than a product.So, organizations big and s… Read More
2017-04-06 13:18
Today’s e-commerce businesses are hardwired to build an amazing customer experience. However, retailers struggle to control the last leg of delivery, the first touch point of customer… Read More
2017-04-03 12:57
The worst part about online shopping is the waiting time. Once the customer pays for the product, he has to wait for it to arrive at his doorstep. If a long haul shipping route is involved… Read More
2017-03-30 11:50
Customer experience in an e-commerce site does not start with a sale. Nor does it end with the customer buying something from your site and paying you. It’s more complex than that. End… Read More
2017-03-28 11:46
The rise in digital consumption - whether it’s entertainment or the purchase of goods is definitely making brick and mortar stores less relevant. The ease of shopping, an array of bran… Read More
2017-03-24 12:25
A business is the sum total of all the businesses it’s associated with. A shipping partner’s errors can cost you. So, it makes sense to continue paying for all the errors that ar… Read More
2017-03-21 12:29
Block chain
technology makes use of a distributed database to hold records of
digital data or events in a tamper resistant format. It enables
various users across the supply chain to access… Read More
2017-03-16 11:58
Every single order matters in a business; and
it matters more to a small business. Every time an order is handled,
the customer is handled. If an order is unattended, it means that a
custom… Read More
2017-03-09 12:10
Businesses thrive on networks and inter connections. You have suppliers, vendors and logistics partners you rely on to make the business work. Whatever business you run, you will always depe… Read More
2017-03-06 11:42
While you can control everything about your product, the fact is that you cannot control delivery. It is impossible to manage shipping on your own, especially if you ship outside your region… Read More
2017-03-02 12:57
As
we step into the new year, with renewed focus towards business
objectives, it is not very common to find much attention directed
towards a supplementary activity like shipping and logist… Read More
2017-02-21 12:02
When you ship via FedEx or UPS, most packages make it to their destinations; intact and on time. But, there are some rare cases when your package is lost in transit. Who is liable when that… Read More
2017-02-16 11:46
Logistics and supply chain is a costly affair in any business. So, people try to cut costs here and there and are always looking for new ways to optimise supply chain costs. What works for o… Read More
2017-02-14 11:47
Fuel prices are always fluctuating. They fluctuate between days of the same week. And sometimes, the fluctuation is very significant. Shipping carriers are very careful, planning their… Read More
2017-02-03 11:53
Selling online is very diverse today. While you sell on your own site or Amazon, what comes close to brick and mortar shopping is social selling. Make use of social media to sell. It’s… Read More
2017-01-30 12:22
With websites taking over brick and mortar stores, there is a lot of effort taken to improve on customer service. Almost always during online sales, personal interactions (even mail/phone co… Read More
2017-01-24 12:04
A merchant often assumes that his job is done, the moment an order is handed over to a shipping carrier, letting them assume responsibility for delivery from that point onwards and directing… Read More
2017-01-18 12:19
As we welcome 2017,
let’s look at the logistic technology trends that are going to be
big. Logistics is the backbone of most industries all over the world.
Technological development i… Read More
2017-01-12 12:57
Shipping carriers offer a full refund if they deliver your shipment later than the promised time. Sounds nice, right? But while the full refund on late delivery is marketed well, you will no… Read More
2017-01-10 12:36
Like with any other service, mistakes do happen with FedEx and UPS billing. Customers do find that they are sometimes billed improperly. And then, there are duplicate bills that bill the cus… Read More
2017-01-06 13:01
The major shipping carriers that are widely trusted in the US and outside have all raised their fuel surcharges, over sized package pricing and third-party shipping. This has been declared r… Read More
2017-01-03 12:49
Businesses
need shipping services. It’s an integral part of the business
world. Sometimes, packages reach the destination on time. And there
are times when the shipper does not deliver… Read More
2016-12-29 12:34
We all look to
bring our expenses down and have better margins! Shipping costs are
one of among the first business costs that should be optimized. A
periodic audit of your shipping invoice s… Read More
2016-12-23 08:27
For most people , it
is the hap-happiest season of the year. For retailers, a holiday
shopping season is a heady mix of exponential increase in online
sales and incessant slaving to get thei… Read More
2016-12-21 12:24
Great site,
check. Great products check. Great turnaround time, check. Good
tracking system, check. And yet, you seem to have challenges.
Running an e-commerce business is no piece of cake… Read More
2016-12-16 13:00
The
world is a global market. That’s what e-commerce sellers think when
they desire to sell overseas. And then they realize that the global
market is not without borders, new laws, reg… Read More
2016-12-14 12:05
When you are a fledgling business,
every package that you send out to your customers is just not
“another parcel” but a piece of your soul.You fuss over the packaging, prune the… Read More
2016-12-09 12:27
Shipping
carrier’s store an incredible amount of information about every
package you ship. However, they only choose to share a small portion
of that information.That Information1. On… Read More
2016-12-07 12:57
We
have all been here. A new customer comes to the e-commerce site, adds
products to the cart and leaves to checkout; then they realize that
they don’t like your shipping rates. So, th… Read More
2016-11-30 12:12
For all the
glamour surrounding the wine business, there are a horde of problems
especially when it comes to shipping wine.
PackagingWine is
liquid. And wine bottles are made of fragile gla… Read More
2016-11-25 12:08
It’s
not just Black Friday anymore but a Black Five day week these days. E-commerce retailers gear up for a mad sale in view of Black Friday. So,
how does an e-commerce company stay a… Read More
2016-11-22 11:24
It’s
that time of the year. Pumpkin, turkey and opportunities! Marketers
love the festive seasons. People are willing to spend more during
these times.
So,
it makes sense to s… Read More
2016-11-17 12:37
The
success of an online business depends severely on its logistics
strategy. Let’s look at logistic decisions that have helped online
businesses.
Plan
BLet’s
say you run an e-c… Read More
2016-11-16 13:47
http://www.forbes.com/sites/currentaccounts/2016/10/27/how-technology-is-driving-logistics-this-holiday-season/#562638e76e57 Read More
2016-11-10 11:59
Skyrocketing shipping cost is a retailer’s worst nightmare. These smart shipping cost optimisation tips might just be the panacea to cure all your shipping woes!Collect late shipment r… Read More
2016-11-07 12:52
Shipping
is a major expenditure if your business involves regular shipping. A
small business that depends on FedEx and UPS for their shipping needs
always look to cut corners and reduce shi… Read More
2016-11-04 11:56
Lost packages are a rarity. But, they
do happen. Reputed carriers like FedEx and UPS have very efficient
parcel handling systems and instances of lost packages are very
miniscule. In such ca… Read More
2016-11-02 10:24
https://www.fastcompany.com/3061686/free-shipping-is-a-lie Read More
2016-11-01 10:42
You sell clothes?
Have a set of wonderful photos on real people. You sell décor?
Books? Anything at all?
Photos, photos,
photosMake sure you have a
set of very well done photos to ac… Read More
2016-10-26 11:31
With the increase in growth of businesses, it is exceedingly challenging to manage orders. Here are a few tips to efficiently run your supply chain without being overwhelmed:1. Accurate Dema… Read More
2016-10-24 12:14
Cinching the best deal with the shipping carrier is still a challenge for most small businesses. Here are some tips to overcome the challenge:Quote accurately to your
customersDo you offer
r… Read More
2016-10-20 12:24
Finding a suitable shipping plan can be very challenging for any business. Here are a few tips to help you finalise a cost effective shipping strategy:Sign up with FedEx/UPSCreate an account… Read More
2016-10-17 12:51
Surprising
as it may sound, UPS and FedEx charge more when the destination is a
residential address. What’s more? The difference in cost between
shipping to a residential address and a… Read More
2016-10-12 15:36
Secret 1: 97% of businesses over pay their shipping carriers and receive poor service form themSecret 2: Understanding how shipping carriers work and making a few simple changes to your ship… Read More
2016-10-06 11:00
So,
you are an ecommerce seller and you have received an order. You ship
the product via FedEx or UPS and let the customer know that he can
track the shipment from his end. Have you ever won… Read More
2016-10-05 12:18
ShipTalk 13th October at 2:00 PM (EST)Presented by Sriram SridharChief Supply Chain Strategist LateShipment.com Read More
2016-10-04 13:49
Shipping
costs can make or break your bottom line. And that’s the hard truth
with online sales. And with any business that involves shipping.
LateShipment is a wonder genie that helps… Read More
2016-09-29 12:05
When you run a small business, every cent is important. The difference between a good margin and a bad margin is all about optimising costs here and there. Shipping costs offer great scope f… Read More
2016-09-26 12:59
Dimensional weight is the secret assassin who has been killing all your profits and shoving your logistics management out of control. Here are some very easy tips to handle dimensional weigh… Read More
2016-09-21 12:46
Who should you use for shipping UPS or FedEx? Which shipping carrier provides better rates? Find out what factors should be considered before choosing a shipping carrier.1. Shipping ratesWel… Read More
2016-09-13 12:47
Did you know that every time your shipping carrier fails to deliver your package on time you are eligible for a refund? Here are 5 tips to receive and manage your shipping carrier refunds.Ou… Read More
2016-09-09 12:00
Linkedin marketing is not yielding you results? Follow these 7 smart tips and get cracking!1. Generate leads from your company
LinkedIn pageTurn your business or company page into
a le… Read More
2016-09-07 13:26
In the age
of internet shopping, you always see someone from international
territory interested in your products online. After all, your online
shopping site and products are only a Google s… Read More
2016-09-02 10:39
Supply chain management is crippled without Big Data and analytics. Interestingly, big data analytics was a late entrant to Supply Chain Management although marketing and manufacturing have… Read More
2016-09-01 12:29
http://www.forbes.com/sites/gabrielshaoolian/2016/08/29/5-mobile-marketing-methods-to-build-your-ecommerce-brand/#3e65d5f17f4f Read More
2016-08-29 12:37
If you are a business house that ships across the world or the country often, you would like to know what the potential problems you face are. Here’s a list of 3 oft repeated mis… Read More
2016-08-26 11:45
Are you one of those sites who open a
chat window when a prospective shopper lands on your site? Do you
save cookies from your shopper’s movements within the site?Find opportunitiesHel… Read More
2016-08-23 12:15
Are you getting bogged down by every day marketing execution like optimising your website, updating your blog posts, sending email, tweeting, sharing LinkedIn posts and so on? Here are the k… Read More
2016-08-19 12:35
A productive warehouse is a very important part of a successful supply chain. Streamlining the operations of a warehouse is a good starting point in making the warehouse productive. So, it&r&hell…Read More
2016-08-18 11:52
http://www.forbes.com/sites/stevebanker/2016/08/16/startups-seek-to-shake-up-the-international-freight-market/#32dadac25dad Read More
2016-08-16 12:05
To remain successful with a growing customer base, an organization needs to determine how to expand their current supply chain to match their expansion. Simply put, every milestone in growth… Read More
2016-08-11 10:51
At LateShipment, one of the most common questions our customers ask us is whether the rates they pay and the service they receive from their shipping carrier is good. Unfortunately, our answ… Read More
2016-08-09 12:06
Summer is here. We all love summer. People vacation, camp and play. And what does it mean to a retailer?Unless you have a beach front store surrounded by tourists, you will see a slump in sa… Read More
2016-08-05 11:53
In recent times, corporate hierarchies have undergone several changes. And with all the rapid change, digital disruption and globalization, companies look for the right talent. The chief sup… Read More
2016-08-04 12:29
http://www.forbes.com/sites/sujanpatel/2016/08/03/these-5-things-are-the-secret-to-boosting-ecommerce-revenue/#a9197f465f18 Read More
2016-08-02 13:17
Here are 5 tips to ensure that the volatility in supply chain does not disrupt your business:1. Analyze the supply chainThis is step numero uno in proactive
supply chain management. While ma… Read More
2016-07-29 12:23
FedEx made news last month with their
revision on surcharge for large packages. So, what does it mean to
ecommerce companies and in general, to shippers who send a number of
large packages a… Read More
2016-07-27 12:40
http://www.forbes.com/sites/sujanpatel/2016/07/20/calls-to-action-that-convert-ecommerce-visitors-into-customers/#60b36f245cbc Read More
2016-07-26 11:52
Anyone who sells a product or service understands the importance of customer service. a satisfied customer is the one who will give you repeat business, refer you to others and give you much… Read More
2016-07-21 12:42
We all look out to get leads and convert more of these leads. And lead magnets are one of the best ways to get more email subscribers. So, if you don’t have a lead magnet yet, step one… Read More
2016-07-19 12:25
Are big businesses intimidating your fledgeling company? These 7 tips will help your startup soar with the eagles!1. Big companies move slowlyThe bigger an organization, the slower it is. Th… Read More
2016-07-14 13:10
It is tough to make ends meet when you
are a struggling small business owner. You wouldn’t dare to dream of
shipping profitably. Right?It is a common mistake to let your
shipping costs… Read More
2016-07-13 12:45
http://www.forbes.com/sites/martinzwilling/2016/06/08/how-to-make-digital-marketing-excel-for-your-startup/#8343ded354c0 Read More
2016-07-12 11:45
http://www.forbes.com/sites/jeffthomson/2016/05/11/how-to-make-your-supply-chain-more-resilient/#4e0f80846dc2 Read More
2016-07-08 11:41
There are several payment gateways that throng the e-commerce scene today. PayPal, Google Wallet, 2CO, Authorize.net, Amazon are the most often used payment gateways. And obviously, th… Read More
2016-07-05 12:08
Analytics is fun. It’s interesting,
useful and it gives you scope to use several tools that help you
measure important website metrics.Tracking these metrics gives you an
idea about ho… Read More
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