By integrating Thousand Eyes with Troubleshooting, users may get enhanced clarity in isolating issues by obtaining comprehensive path visibility across the network. Overview Required Webex… Read More

In this example, we want to demonstrate how to operate specific tasks on a room or desk device by using the buttons on a third-party USB input device (in this case, a remote control). We dem… Read More

Simply click on this link to find out what’s new in Cisco Webex Contact Center. Please click the link above to find out what’s new in Cisco Webex Contact Center 1.0. What… Read More

The following is a rundown of all you need to know to troubleshoot the Webex Room Phone. As you work through the troubleshooting process for your device, refer to the information include… Read More

Configure Layouts Overview The Webex Calling Control Hub site has received improved MPP Device Management capabilities as a result of the recent addition of the Configure Layouts capabili… Read More

Gain an understanding of the problems that government users or administrators face, as well as the solutions that are available. As limits, we have outlined some of the capabilities that ha… Read More

Convert your Cisco equipment into a kiosk that offers a specialized user experience for the people who use it. Kiosk mode enables you to replace the home screen of your Cisco device with an… Read More

The Dedicated Instance will show the data of the utilization of the Dedicated Instance clustered by area for the related subscribers. License Reporting Make use of the report on the use of… Read More

The Cisco Webex Video Platform is the essential component that ensures a consistent and fluid conferencing experience across all Webex applications and video conferencing systems. What Does… Read More

Learn about the most recent software releases for the Serviceability Connector here. We keep a record of newly added features, enhancements in general, and corrections to bugs. (Control Hub… Read More

Within partner organizations that provide the Webex for Cisco BroadWorks, the procedure for assigning administration roles is outlined in this article. You can manage administrative setting… Read More

If you Want to learn more about Requiring a Slack minimum app version on Enterprise Grid? Who can take advantage of Slack’s minimum app version on the Enterprise Grid feature? Owner… Read More

If you want to know more about how to manage message activity in Slack, then read this article carefully. Step-by-step guide to managing Slack message activity Who can take advantage of ma… Read More

Phone Buttons and Screens Your business phone, in comparison to your home phone or cell phone, offers a greater number of features, each of which may be accessed by a unique combination of h… Read More

Do you know about the request to export all conversations? in Slack To whom is this functionality accessible? Owners of space and owners of organizations Enterprise Grid subscriptions and… Read More

As part of any subscription, Slack provides its users with the ability to import and export data. This article will walk you through the process of gaining access to the material that is sto… Read More

Who can take advantage of this aspect? 1. Owners and administrators of workspaces, as well as owners and administrators of organizations and members who have the Export admin system role 2… Read More

You are able to access historical data from environmental and ultrasonic sensors on the page for a workspace that is dedicated to its historical data. The information is presented in the for… Read More

Serviceability Connector Expressway Clustering It is recommended that the Serviceability Connector be hosted on a solitary Expressway. We do not offer support for the Serviceability Connect… Read More

You are able to combine Webex services with video conferencing sessions on the CUVC system by using the Cisco Unified Videoconferencing (CUVC) session type. You can accomplish this integrati… Read More

The Cisco IP Phone 6800 Series Multiplatform Phones are compatible with accessories made by Cisco as well as those made by third-party manufacturers. Table 1. Accessory Support for the… Read More

On my Mac, I am unable to participate in more than one Webex Training session at a time. If I already have a session open on my Mac, is it possible for me to start a second one? On a Mac, ho… Read More

Take films and still images with your Cisco Desk Camera by using the Cisco Desk Camera app on your compatible device. Record a video with your Cisco Desk Camera Using the Cisco Desk C… Read More

You have the ability, in your role as a customer administrator, to configure a phone so that as soon as it is taken off line, it immediately dials a certain number. This enables you to take… Read More

You can make use of categories to organize both live and recorded training sessions in the manner that is most useful to you. After they have been created, categories can have items added to… Read More

The Expressway-C configuration does not allow for the activation of the Hybrid Calendar Service. Expressway does not support the addition of the Collaboration Meeting Rooms (CMR) service acc… Read More

If your administrator gives you permission to use alternate devices, also known as Extend and Connect, you will be able to make and receive calls using a different device, such as the phone… Read More

If you wish to activate the same poll more than once as a host for Webex Meetings or Webex Webinars, there is no need to create a new poll because you may reuse the existing one. You may eas… Read More

If a person is located a significant distance from their camera or if there are a number of other individuals in the same room at the same time, it may be challenging to recognize them in th… Read More

Error message “We could not share this file because this file type is not supported for file sharing” appears whenever a.SWF file is attempted to be shared during a meeting. Shoc… Read More

In the event that you remove a file by mistake from your Media Manager in Cisco Webex Control Hub, it is possible to retrieve the file. You will not be able to recover the file, however, onc… Read More

Change your subscription to a different plan under the Account Management section. You should continue to make use of the plan that you now have until the end of the paying cycle. Before yo… Read More

The Partner Connect option enables businesses to extend their operations to Webex Calling Dedicated Instances, which provide customers with a secure connection on their own facilities. Intro… Read More

Analytics in Control Hub gives administrators the ability to access interactive data visualizations that display crucial information such as trends in usage and adoption. Explore the data as… Read More

Site Administrators Only The link to join using an iPhone or iPad is not included in the email invitations. The email invitation does not provide the URL that is required to join a meeting u… Read More

During the initial setup wizard for your device, you will be given the option to do a network test. Once you have activated your device, you will also have the ability to do a Webex connecti… Read More

Only the most recent versions of Cisco Jabber for iPhone and iPad available from the Apple Store are supported by Cisco. Only the most recent versions of Cisco Jabber for iPhone and iPad ava… Read More

When the meeting host authorizes a question-and-answer session, the Slido Q&A panel will automatically open in each participant’s meeting window. You are welcome to send any questi… Read More

Visit http:/ / www.cisco.com/ c/ en/ us/ products/ unified-communications/ uc_ endpoints_ accessories.html for a comprehensive listing of audio and video accessories that are supported for C… Read More

Calling users will notice that the Webex network has been added to their mobile device once the Webex business line has been activated on the mobile device. Calling users will now be able to… Read More

When you switch on the Q&A feature in Slido as a host for Webex Meetings or Webex Webinars, attendees will see the Q&A panel open in the meeting window, and they will be able to begi… Read More

It’s possible that there will be instances when you want to limit the number of @all messages that are sent in a certain space. If you are the moderator of the space, you have the abil… Read More

You will be able to view the most recent information regarding the software releases of Expert on Demand. Release notes April 4, 2023 Version 1.9.3 (no version change) RealWear Naviga… Read More

By providing users with notifications in real time, Asana enables users to better organize and keep track of their many projects. The Asana bot gives users the opportunity to create new task… Read More

Utilize the configurations that are suggested for usage with Citrix or VMware to achieve the best possible video performance when using Cisco Jabber Softphone for VDI. On Linux-based compute… Read More

You can join a Webex Private Meeting on Video Mesh either using the Webex app or by using a video system that has been verified. To participate in a private meeting, you are required to have… Read More

Any Bluetooth call device can be connected to your multibase if you so choose. Connect the Multibase to a Bluetooth Device The Cisco Headset 560 Series Multibase has the capability to connec… Read More

You get access to meeting information whenever you are participating in a scheduled meeting, a meeting held in a Personal Room, or a meeting that was initiated in a space. You are able to sh… Read More

‘You’ve invited the maximum number of participants that your current plan allows.’ This is an error. Upgrade your account if you’d like the ability to invite more peo… Read More

On the shared line, either you or your teammate may join an ongoing call. Your phone won’t work properly unless the feature is enabled by your administrator. If the privacy setting of… Read More

When you enable the Webex integration for HubSpot, your users will have the ability to simply book a meeting within HubSpot with their HubSpot contacts, as well as access meeting recordings… Read More

You will be able to listen to the meeting in the language of your choice using the Cisco device thanks to the simultaneous interpretation. The languages that can be used at the meeting are d… Read More

When you connect your device to your laptop, you will be able to utilize the device as a more advanced web camera so that you can use it when making calls from your laptop using meeting prog… Read More

If you have speakers that are compatible with AirPlay and are connected to your iPhone or iPad, you will have the ability to broadcast the audio from your meeting from the Webex Meetings app… Read More

How do I deal with dedicated ports (until the CCA-SP portal supports this functionality)? How are Telephony Domains (TD) and Call Back Groups (CBG) allotted to locations that have dedicated… Read More

You, as the host, have the ability to provide guests of your webinar with a more personalized experience by modifying the content that they see when viewing the webinar in webcast mode. Webi… Read More

If you connect your Google Drive account to the Webex App, you’ll be able to easily preview, share, and work together on the files stored in your Google Drive account. Add your account… Read More

Overview of Calling from Webex Application in Dedicated Instance Solution The calling experience can be improved by integrating calling from the Webex Application with the Dedicated Instance… Read More

When your media is processed by your local Video Mesh nodes, the performance is improved, and you use less of the available bandwidth on the internet. Use your Video Mesh for all external We… Read More

You have the ability to terminate your session at any time from the Board or Desk Series device you are using. This will delete all browsing data and whiteboards for the subsequent user. Thi… Read More

What does the tool for removing Java applets entail?How exactly do I use the program to remove Java applets?How can I get rid of Java Applets that have been cached?What steps do I need to ta… Read More

You may easily restart the app to catch up on your spaces by using biometric verification, such as a fingerprint or a facial scan, which provides an additional layer of security for your inf… Read More

For the Hybrid Services > Calendar Services > Microsoft Exchange Configuration, you are required to keep a working password at all times. This step is essential to ensuring the smooth… Read More

Using a hunt group CSV, you can quickly add and manage multiple hunt groups all at once. This article describes the particular attributes and values that must be used for the CSV upload of W… Read More

The Flex Usage Report offers a comprehensive perspective on the amount of UCM Cloud Flex licenses that a particular customer has consumed. This item has been moved to Cisco.com; in order to… Read More

The process of starting up the phone and registering it with the server does not begin until after the phone has successfully connected to the network. As soon as the phone is connected, it… Read More

Why isn’t my Website displayed on the CCA-SP Portal? The CCA-SP Portal does not display my website in its directory.In the event that your website is absent from the CCA Portal: The Po… Read More

Acquire the knowledge necessary to pair a Bluetooth headset with your DECT phone. Bluetooth Menu A Bluetooth® headset is compatible with your handset and can be used with it. In order t… Read More

While you are on a call or in a meeting and connected to a device, you have the ability to mute your device, adjust the volume, and take control of your video without having to leave the Web… Read More

You can add and manage call queues in bulk using a call queue CSV. The specific fields and values that are required for the CSV upload of Webex Calling call queues are covered in this articl… Read More

Adding your email address as the provisioning contact allows you to set up your services on your own if you purchased Webex App or Meetings through Cisco Commerce Express. In order to finish… Read More

Apple has made changes to the method in which programs that are running in the background are notified of incoming calls and messages in iOS 13. These changes were made in order to conserve… Read More

With the Push to Talk feature, the device can be used in place of a conventional two-way radio. The message is immediately played through the phone speaker when it is received. Push to Talk… Read More

Webex Instant Connect makes it possible for patients and healthcare professionals to connect through the use of straightforward and user-friendly video telehealth consultations that can be s… Read More

You may quote another person’s message and then answer directly to their comment if you feel the need to provide further context to a message to which you are responding. When you repl… Read More

How can I diagnose and fix difficulties with the settings of my HDS Postgres DB or SQL Server?What are the minimum and recommended system requirements for the Postgres DB on HDS? Please tak… Read More

Use the Webex Control Hub to delete a Virtual Agent from Webex Contact Center. When you delete a Virtual Agent, the system removes the Virtual Agent from the customer support template, an… Read More

Users of Cisco BroadWorks can access Webex emergency services through this connection. E911 is provided. When a user dials E911, the E911 provider looks up the user’s location and then… Read More

The ability to Bulk manage user calling data is helpful if you have a large number of users whose calling data you need to add, and the support for CSV files decreases the amount of effort r… Read More

The Standard mode is utilized by the virtual extensions that you develop whenever possible by default. Enhanced signaling mode is a second option that is available to all customers. However… Read More

You may access the recordings of your meetings by clicking the Recordings button in your calendar. Additionally, you can share your recordings with other people or locations inside your busi… Read More

You are able to choose what cluster your Webex site is on, which will allow you to determine when you will receive new features and updates. Make sure the cluster in Control Hub that your Ci… Read More

You can extend the calling capabilities of the Webex App to a Contact Center thin client, a receptionist app, or a third-party application. While you are using Webex App, all of your calls w… Read More

If you are in a location that you no longer require, you are free to depart at any time. A brief message is left behind for the other persons in the room to let them know that you have vacat… Read More

Users with Mac computers are only permitted to participate in a single Webex Training or Webex Event at a time. This does not apply to the Webex Meetings service; a user with a Mac computer… Read More

Any call that is placed from within your organization to emergency services must comply with Public Law 115-127, often known as Kari’s Law, which mandates that an email notification be… Read More

The Cisco Desk Camera 4K is a high-definition web camera that connects to a computer through a USB port and may be used for video conferencing, video streaming, and video recording. The came… Read More

Overview of spam detection Robocalls are calls that are made using autodialing software to deliver pre-recorded messages to the recipient. In order to obtain something of value from their vi… Read More

In a gathering, it is possible to identify the participants who have raised their hands. You have the ability to submit a request to the participant to unmute themselves so that they can spe… Read More

Accessibility features built into the Webex program for Windows make it simpler for you to explore our program and make use of the messaging tools it contains. We recommend using the JAWS sc… Read More

Install and configure the Webex Education Connector within Brightspace by D2L so that instructors and students within your organization will have the ability to begin and attend classes, par… Read More

1 After you have planned a meeting or webinar, navigate to the section titled Post-meeting landing page or Post-webinar landing page, and then click Edit in either of those sections. Additio… Read More

You can program a speed dial code into your DECT handset if there is a specific person that you call quite regularly. This will allow you to get in touch with them more quickly. Speed Dial C… Read More

1 Gehen Sie zu https://settings.webex.com und wahlen Sie Webex Calling. 2 From the user site for the calling service, navigate to Call Settings. 3 Make sure the “Call Forwarding When N… Read More

“Request failed with status code 400,” the error message reads. Error message “Request failed with status code 400” appears whenever a Slido Event is selected in Webe… Read More

During a video conversation, you may alter the angle that the other person’s camera is facing and even zoom in and out to get a better view of the person you are talking to. If you wor… Read More

Customize Email Templates You can customize the meeting join details that are included in invites sent out by the calendar service. 1 Log in to the WebEx account using the customer view at h… Read More

Before you begin You will need to save the phone number that Webex Meetings uses to authenticate you, set a host PIN, and schedule your meeting with Webex Audio selected as the connection… Read More

Make use of Control Hub in order to check the inventory of cameras and to manage the device firmware. When a Cisco Desk Camera is connected to Webex App or Webex App for VDI, it is added to… Read More

Upload an image You have the ability to upload a picture for guests to view while the practice session is taking place if you are the host or cohost of a webinar. This image may be the agen… Read More