2024-01-17 09:56
According to Newton’s theory of inertia, an object at rest has zero velocity and resists change. The same can be said for services in information technology (IT). Proactive competitors… Read More
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Providing third-party support and managed services for organizations running SAP and Oracle enterprise applications at a fraction of what the vendor charges.
2024-01-17 09:40
Oracle is the 80th largest company in the world, having brought in $50 billion in sales in the latest fiscal year. Like other tech companies of its size, it achieved this status by providing… Read More
2024-01-17 08:13
The Health Insurance Portability and Accountability Act (HIPAA) defines standards that healthcare organizations must follow to protect sensitive patient information. Healthcare providers can… Read More
2024-01-05 07:52
Despite the obvious productivity benefits, enterprise resource planning (ERP) software is prone to all kinds of cybersecurity threats — ransomware, phishing attacks, traffic intercepti… Read More
2024-01-02 07:39
Successful companies must scale up their IT infrastructure to accommodate higher data volumes and growing workflow demands. However, introducing new elements to a network can increase the nu… Read More
2023-12-22 07:16
Poor security posture can make your IT infrastructure vulnerable to cyber threats and data breaches, which can result in lost revenue and damage your brand reputation. Understanding how Comm… Read More
2023-12-19 07:44
Author: Chad Stewart, VP of Salesforce Support Services Today’s business Artificial Intelligence (AI) applications have two primary uses – predictive, enabling better decision ma… Read More
2023-12-14 11:43
Determining the cost of an Enterprise Resource Planning (ERP) solution is an important step in the ERP implementation process. However, the total cost of ownership (TCO) isn’t a straig… Read More
2023-12-14 06:50
Choosing the wrong enterprise resource planning (ERP) system for your needs or working with a partner who doesn’t understand your business can lead to implementation issues. Such issue… Read More
2023-12-14 06:30
Enterprise resource planning (ERP) systems allow companies to centralize disparate processes. By unifying departments, you can streamline workflows, eliminate data silos, and improve collabo… Read More
2023-12-14 04:12
Oracle Self-Service Web Applications, including Self-Service Expenses, Self-Service Human Resources, Internet Procurement, Internet Receivables, Self-Service Time, Web Suppliers, iStore, iPa… Read More
2023-12-12 11:37
An Enterprise Resource Planning (ERP) software system is a terrific way to consolidate business data and functions into one integrated platform. However, there are a lot of ERP software vend… Read More
2023-12-12 10:49
When enterprises grow, so do the challenges of managing their IT issues: Inefficient ticket management and IT workflows Information security risks and data breaches Limited IT resources and… Read More
2023-12-11 13:04
Modern businesses heavily rely on software, making license compliance vital. Beyond every user interface is a network of contracts and licenses governing software usage. The shifting landsca… Read More
2023-12-11 10:42
Companies must migrate their data when they implement new technologies and upgrade their infrastructure. However, about 60% of infrastructure and operations (I&O) leaders will… Read More
2023-12-04 04:27
The benefits of enterprise resource planning (ERP) systems stretch way farther than simply managing everyday operations, such as accounting, procurement, project management, risk management… Read More
2023-11-28 07:29
Companies rely on more systems than ever to run their operations. While Original Equipment Manufacturers (OEMs) play a key role in maintaining IT equipment, warranties and support are typica… Read More
2023-11-28 07:26
Business applications help employees complete more work from their desktop and mobile devices. Yet, despite the productivity benefits, applications have become increasingly complicated. They… Read More
2023-11-28 07:04
Businesses waste at least a third of their IT budgets on products and services that are either underused or not used at all. This is a problem no matter the size of the company: un… Read More
2023-11-28 06:45
Introduction Enterprise resource planning (ERP) solutions help businesses coordinate activities across departments, including finance, HR, procurement, and manufacturing. ERP drives business… Read More
2023-10-18 07:13
In 2023, Oracle announced an employee-based pricing plan for Java called the Java SE Universal Subscription. Existing and prospective customers need to understand how their employee numbers… Read More
2023-10-18 06:58
Introduction In early 2023, Oracle announced significant changes to its Java licensing model that mean even long-time customers need to take another look at what they’re paying for. Ho… Read More
2023-10-18 06:40
Salesforce SAP Integration: A Comprehensive Guide for Success Businesses in the process of digital transformation often grapple with siloed systems that complicate customer interactions and… Read More
2023-10-18 06:12
Businesses tend to stick with their basic enterprise resource planning (ERP) or legacy solutions until it’s necessary to make a change. But with the rapid development of technology, ma… Read More
2023-10-18 06:12
Businesses tend to stick with their basic enterprise resource planning (ERP) or legacy solutions until it’s necessary to make a change. But with the rapid development of technology, ma… Read More
2023-10-18 04:43
A Guide to ITIL Change Management Businesses deal with changing requirements, whether they’re from their customers or for their internal processes, and addressing them effectively is k… Read More
2023-10-17 11:20
Businesses rely on IT support to remain competitive and operational. Since customers want faster, better, and more convenient IT support, companies must work hard to develop new support mode… Read More
2023-10-17 10:51
Navigating Software License Compliance: Step-by-Step Guide Modern businesses heavily rely on software, making license compliance vital. Beyond every user interface is a network of cont… Read More
2023-10-17 10:22
Enterprise resource planning (ERP) systems help automate and streamline business processes, such as inventory management, finance, and human resources. However, traditional ERP systems often… Read More
2023-10-17 07:50
Third Party Maintenance Solutions for Enterprise Equipment Companies rely on more systems than ever to run their operations. While Original Equipment Manufacturers (OEMs) play a key role in… Read More
2023-10-13 05:36
Introduction: Against the backdrop of Dreamforce, Salesforce’s premier annual event, several key themes have emerged, shedding light on the company’s dynamic approach to technolo… Read More
2023-10-06 11:47
Enterprise resource planning (ERP) solutions like SAP are essential tools for businesses to centralize their operations. However, managing and maintaining an SAP environment isn’t easy… Read More
2023-10-06 07:59
Your organization relies on an enterprise resource planning (ERP) solution to manage your core business processes. But staying competitive means keeping up with advancing technology. Busines… Read More
2023-10-06 06:32
If you’re currently running SAP software, you’re racing against the clock. You face the impending 2027 sunset date for ECC support and pressure from SAP to migrate your entire es… Read More
2023-10-06 06:32
You need a software migration plan if you tick any of these: You want to use advanced features, like better security and workflows of the new software Your organization is undergoing a merge… Read More
2023-10-06 05:56
SAP is a versatile platform that you can customize to meet your business management needs. But there’s a good chance you don’t use SAP for everything. You might use SAP for procu… Read More
2023-10-06 05:27
SAP implementation can be a complex process. That’s because it typically involves multiple phases, including planning, system design, configuration, testing, and training. In addition… Read More
2023-10-05 10:00
It’s no secret that SAP is a worldwide leader in enterprise software solutions. SAP Enterprise Central Component (ECC6 — a part of Business Suite) is its most popular integrated… Read More
2023-10-05 06:44
Systems Applications and Products (SAP) is the most prominent brand of enterprise resource planning (ERP) software. SAP provides a centralized platform for businesses to manage key aspects o… Read More
2023-09-21 08:20
IT incidents are more than just an inconvenience — they cost money and interfere with business operations. And tech teams are often asked to do more with less, facing both increasing t… Read More
2023-09-21 08:03
Migrating from on-premise infrastructure and applications to a cloud-based system offers many potential benefits. The cloud can help your business be more productive, cost-efficient, collabo… Read More
2023-09-15 11:05
Spinnaker Support is in San Francisco for day three of Dreamforce 2023, serving as your direct connection to session highlights. We just left “Developer Keynote: The Future of Developm… Read More
2023-09-15 11:04
Spinnaker Support is back for day three of Dreamforce 2023 and ready to share our session notes with you. We just left another riveting presentation, “AI and Data Keynote: Invest in Yo… Read More
2023-09-15 11:03
Not only did SAP decide to raise the prices of their Standard Support, SAP Enterprise Support, and SAP Product Support for Large Enterprises at the beginning of this year, but they recently… Read More
2023-09-15 11:02
Spinnaker Support is here, in San Francisco, reporting back with our insights from day two of Dreamforce 2023. We’ve just attended “Service Keynote: Reimagine Service for the AI… Read More
2023-09-14 08:05
Spinnaker Support is proud to be here, in San Francisco, serving as your eyes and ears for DreamForce 2023. We just attended CEO Marc Benioff’s opening keynote session, during which he… Read More
2023-09-14 08:04
Spinnaker Support is back at Dreamforce 2023 for another day of riveting sessions, and we’re ready to share more show-stopping highlights. “Sales Keynote: Accelerate Sales With T… Read More
2023-09-13 06:31
Spinnaker Support is attending Salesforce’s Dreamforce 2023 in San Francisco, and we’re proud to report back with the highlights. The IT Keynote: “Build Your Customer 360 W… Read More
2023-08-22 07:18
What SAP support costs are rising? After increasing the prices of their Standard Support, SAP Enterprise Support, and SAP Product Support for Large Enterprises at the beginning of this year… Read More
2023-08-18 05:18
Starkey Hearing Technologies is a global company specializing in hearing aids. Starkey partnered with Spinnaker Support through their multi-year journey to the Oracle Cloud to ensure busines… Read More
2023-08-08 05:46
JD Edwards World software may store both header and component records in the same file, the F3002, but it can be challenging to extract a report that shows those records. Here’s how we… Read More
Control, Risk, And Savings — Gartner Reports On Value Of Switching To Third-Party Software Support
2023-07-20 04:36
It should come as no surprise that software is the second-highest IT spend category industrywide. But perhaps equally as important as the software investment is the investment organizations… Read More
2023-07-15 05:00
Do you know your Oracle Customer Support Identifier (CSI)? If you don’t have it handy, look for it on any Oracle JD Edwards World contract you have — regardless of whether the co… Read More
2023-07-07 05:47
Salesforce page layouts serve as a layer between a particular record type and what the user sees for a given object. They give the administrator control over the general organization of the… Read More
2023-07-06 06:46
Economic uncertainty and the ongoing effects of the pandemic continue to hinder the pace of large-scale digital transformation in 2023. But even as concerns of a recession grow, enterprises… Read More
2023-07-06 06:42
As the saying goes, if you’re not ahead, you’re bound to fall behind — and as a leader in Salesforce Managed Services, Spinnaker Support is committed to staying ahead of th… Read More
2023-07-06 06:42
As the saying goes, if you’re not ahead, you’re bound to fall behind — and as a leader in Salesforce Managed Services, Spinnaker Support is committed to staying ahead of th… Read More
2023-07-04 06:26
Cloud adoption is increasing at a rapid rate, with the vast majority of enterprises focusing on a hybrid, multi-cloud approach. A 2022 survey revealed that 89% of organizations have a multi… Read More
2023-07-01 05:46
A large European retailer wanted to free up its IT budget to turn its primarily brick-and-mortar department stores into a modern e-commerce business. Spinnaker Support was able to help them… Read More
2023-06-29 11:26
Author: Mounika Arrabothu, Senior Developer What Is Bulkification? Bulkification is either the process of combining repetitive tasks in Apex — or — Bulkification is the process o… Read More
2023-06-29 05:34
Authored by: Jim Truax – Director, Technical Support Services Great to be back: After a two-year hiatus from attending major conferences, the 2023 Oracle Application and Technology Use… Read More
2023-06-23 13:43
Author: Marcus Romero, Salesforce Services Director In today’s fast-paced business world, data analytics has become an essential tool for organizations looking to remain competitive. S… Read More
2023-06-20 03:55
When Oracle acquired JD Edwards in 2005, anxiety radiated throughout the JD Edwards’ community. It seemed that Oracle was keen to move loyal users over to their own products, first dow… Read More
2023-06-14 09:59
It’s no secret that technology is constantly improving — new software is introduced, new fixes are developed for common problems, and everyday processes are analyzed for efficien… Read More
2023-06-09 11:29
For the purposes of this article, the concept of a dork is perhaps not what you may first think. But, of course, we’re in the technology industry, so that will shed light on the contex… Read More
2023-06-05 15:20
Here we are, just a few weeks out from the great Blueprint 4D conference in Dallas, TX — and as people are starting to settle back into their day-to-day lives, I thought it would be gr… Read More
2023-05-15 15:09
Author: Time Boles, Director Security Services Data is one of the highest-valued commodities of a company and is used in almost every aspect of running a business: Information on the latest… Read More
2023-05-15 13:52
“We’re entering a new world in which data may be more important than software.”- Tim O’Reilly, Founder, O’Reilly Media Current State of Database Security The go… Read More
2023-05-05 06:07
Author: Marcus Romero, Salesforce Services Director What is Salesforce CPQ? Salesforce CPQ (Configure, Price, Quote) is a powerful sales automation tool that streamlines the quote-to-cash pr… Read More
2023-05-05 06:07
Author: Marcus Romero, Salesforce Services Director What is Salesforce CPQ? Salesforce CPQ (Configure, Price, Quote) is a powerful sales automation tool that streamlines the quote-to-cash pr… Read More
2023-05-05 05:42
The APPS schema and its importance IT Security does not sufficiently understand Oracle E-Business Suite’s highly privileged accounts. As a result, apart from ensuring the account does… Read More
2023-05-03 08:44
Spinnaker redefines IT support by actually supporting customers For many technologists, the phrase “sustaining support” implies something that it is not. Once your Oracle product… Read More
2023-04-04 06:54
The Salesforce Field Dependency matrix is an intuitive tool that helps admins manage the dependent values for controlling values. While handy, the tool is likely to become unwieldy as the pi… Read More
2023-03-23 05:16
Author: Ignacio Robles, Architect Whether from watching the news or checking your favorite social media feed, you have probably heard about all the new AI platforms that are becoming availab… Read More
2023-03-08 15:47
It’s too risky for an IT leader to play chicken with SAP when it comes to moving your business to S/4HANA. The doomsday clock is currently set to 2027 when mainstream maintenance for S… Read More
2023-02-09 08:03
Has all this end-of-support Sybase Service news got you down? You’re not alone. It’s been a long and winding road for Sybase ASE (Adaptive Server Enterprise) and its journey to b… Read More
2023-01-23 08:57
3 Signs Third-Party Support Could Enhance Your Security Software patching is the best way to reduce security and vulnerability risks, right? Wrong. Businesses are often surprised to learn th… Read More
2023-01-23 08:57
3 Signs Third-Party Support Could Enhance Your Security Software patching is the best way to reduce security and vulnerability risks, right? Wrong. Businesses are often surprised to learn th… Read More
2022-12-26 12:18
Authored by: Tim Boles The third in a series of articles that provide an overview of aspects for Oracle database security that are experts believe to be the most efficient, in terms of time… Read More
2022-12-26 10:08
Authored by: Tim Boles This is the second in a series of articles providing an overview of aspects for Oracle database security that are experts believe to be the most efficient, in terms of… Read More
2022-12-26 09:53
Authored by: Tim Boles This series of articles provides an overview of aspects for Oracle database security that experts believe to be the most efficient, in terms of time, effort and costs… Read More
2022-12-26 06:35
Authored by: Tim Boles All software systems have degrees of vulnerability, and no single security product can fully safeguard a network from every cyberattack it may face. The question then… Read More
2022-10-28 16:01
Across global industries today, digital transformation is paramount, and enterprise software applications play a vital role in this sea of change. Optimal performance of applicat… Read More
2022-10-21 06:43
Dave Hughes Where do they come from and what are they for? The actual project for coordinating CVEs (Common Vulnerabilities and Exposures) is overseen by the MITRE corporation, a not-f… Read More
2022-10-11 10:56
We are constantly at risk. Whether at the office, home, school, or in public, threat actors are trying to breach your data and make you the next victim. It starts with everyone getting a lit… Read More
2022-09-22 05:10
Author – Tim Boles, Director, Security Solutions It starts with a patch, right? We have all seen the reports from DHS (Department of Homeland Security) and CISA (Cybersecurity & In… Read More
2022-09-02 02:40
David McDougall | Chief Revenue Officer As a third-party vendor for Oracle and SAP support, we receive and review multiple Requests for Proposals (RFP) each week from potential client’… Read More
2022-08-24 17:21
Anthony Cefola | Vice President Oracle Global Support Services In recent years, the rise of customer-focused service delivery has been at the core of IT services, including technical support… Read More
2022-07-29 19:59
Software applications and systems are critical for businesses and industries across the globe. The needs to maintain and support software ecosystems are constantly evolving with the changing… Read More
2022-07-29 19:58
Software applications and systems are at the core of any business. From Enterprise Resource Planning to Supply Chain and Manufacturing, Customer Experience to Human Capital Management, appli… Read More
2022-05-31 20:27
Spinnaker Support is pleased to add our new Center for Internet Security (CIS) SecureSuite membership to our already robust cyber defense toolbox. CIS Benchmarks are recommended as industry… Read More
2022-05-17 16:59
As with any ERP, regular checkups ensure that your system is running optimally. And, as you know, when regular checkups are not performed, chances are you’re going to run into instabil… Read More
2022-05-10 20:26
Is Oracle 12c On Your Mind? It’s on Ours. According to the Oracle Lifetime Support Policy, Oracle Database version 12c moves into Sustaining Support on July 31. As you are aware, Susta… Read More
2022-04-21 16:37
In this installment of our Employee Spotlight series, we’re pleased to introduce Roger Storm, who has specialized in Sybase database administration and design for over 25 years. Spinna… Read More
2022-04-13 20:16
You buy and deploy core business software to run your systems and pay handsomely to do it. The obvious thing to do to keep those systems running perfectly is to make sure you have a software… Read More
2022-04-04 16:49
John Lange | Senior Manager, Product Marketing We’re serious about Salesforce at Spinnaker Support, which is why we commissioned a third-party research project titled, “Win… Read More
2022-04-01 14:58
Dave Bass | VP Global Support Services Enterprise payroll relies on periodic tax and regulatory updates to function effectively. Tax rates and regulations change constantly, including… Read More
2022-03-30 21:59
For most modern enterprises, data is the ultimate asset. That’s why, in recent years, one of the key strategies for successful businesses we’ve assisted is the improvement and tr… Read More
2022-03-16 16:53
Brian Stanz | Vice President, Global Support Services And just like that, EnterpriseOne 9.2 is Release 22! Wait…what happened? Oracle designated a new name for the latest… Read More
2022-03-01 15:00
Larry Goldman | Senior Director, Product Marketing In this installment of our employee spotlight series, we’re pleased to introduce you to Senior Database Administrator Mic R. W. Bucha… Read More
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