Spinnaker Support is here, in San Francisco, reporting back with our insights from day two of Dreamforce 2023. We’ve just attended “Service Keynote: Reimagine Service for the AI Era,” and we’re still in awe of how dramatically AI is reshaping the service cloud. In the conference’s opening keynote, CEO Marc Benioff announced that Salesforce would … Continue reading Key Takeaways: Dreamforce 2023’s Service Keynote
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