Did you know almost every industry uses outbound contact centers? An outbound contact center hugely assists in building customer engagement and sales growth.
Indeed, the major role… Read More
Why Does Your Business Need Inbound Call Services?
Today, customers’ expectations are higher than ever and they like to maintain relationships with businesses that value them. You may… Read More
In the evolving landscape of mental healthcare, effective communication is paramount for both providers and patients. As mental health services increasingly leverage technology, having the r… Read More
Have you ever wondered how to effortlessly enhance your customer service interactions? Explore the world of ChatGPT Prompts for Customer Service, an arsenal of powerful phrases and instructi… Read More
Navigating new technologies is the most clear trend of customer service in 2024 but it’s definitely not the only example. Maintaining a healthy business-customer culture is also import… Read More
BLOG | Call Center Productivity
What is Sentiment Analysis?
Principles and How It Improves
Customer Experience
Each business always aims to satisfy customers’ n… Read More
Effective communication is the linchpin of business success.
Every phone call has the potential to be a game changer for your company. Your ability to handle incoming calls can make or… Read More
In the ever-evolving landscape of communication technology, businesses are constantly seeking innovative ways to reach their target audiences efficiently and effectively. Voice broadcasting… Read More
10 Instant Loan without BVN in Nigeria
Do you have urgent money problems that you must solve? Do you require a fast loan without BVN in Nigeria? It may seem unbelievable, but you can obtain… Read More
As the Chief Technical Officer (CTO) of Siam Computing, I have always been fascinated by the untapped potential of technology in various industries. The… Read More
Banks have been investing heavily in AI. According to Allied Market Research, the business value of AI in banks was around $3.88 billion back in 2020, and they predict that by 2030, that fig… Read More
Have you booked your flight tickets with British Airways? Are you confronting an issue while managing your existing reservation and seek professiona… Read More
Last Updated on March 3, 2023 by Sagar Kumar Sahu
If you are running out of data or exhausted the daily data limit, then you must be looking for ways to get an airtel data loan or get now pa… Read More
Your bank account simply a call Away – Payday loan Over the phoneYour money merely a call Away – Payday loan Over the phone
Payday loans was a source to own satisfying short shor… Read More
In the healthcare industry, healthcare virtual assistants are mainly used to improve clinical workflows and help healthcare professionals to manage… Read More
Business telephony systems have evolved from basic telecommunications tools to powerful business tools enabling teams to collaborate and communicate more efficiently. Modern enterprise phone… Read More
New York, Layoffs make headlines, but in the post-pandemic world, businesses are neck-deep in the U.S. and Europe in an unprecedented workforce shortage, which, when combined with the su… Read More
When it comes to a sustainable solution to the problem of clean energy production, hydrogen is our best bet. You might be wondering, what is so great about hydrogen? Then one could say that… Read More
As a business, customers need to reach you, and when they do, someone needs to respond no matter the channel used. However, getting and training the right agent to handle your customer servi… Read More
Outsourcing has been heavily practiced in the industry since the late 1980s and early 1990s when outsourcing core business functions became a popular strategy to keep up with the growing lab… Read More
¡El Black Friday ha llegado!… Y no está aquí sólo para que gastemos en cosas que no necesitamos.
Sino que en esta fecha, también tenemos la opo… Read More
Back in the day, if I called any customer service number and was greeted by “Hello, please listen carefully as our menu options have changed,” my first response was: "Representat… Read More
Over the last 100 years, businesses have suffered due to many major and minor disruptions such as transformational technology, systemic failures, geopolitical issues, and even wars. But the… Read More
Insights on how to have a better customer experience from Anusha Venkat, Senior Product Manager for Plivo’s, a messaging API.
Businesses have worked hard to adapt to changes the pandem… Read More