2024-04-12 14:00
With the rise of technology, scammers have found increasingly sophisticated ways to disrupt our lives and businesses, one notable method being phone number spamming. This uninvited intrusion… Read More
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Phone.com offers cutting-edge home and business phone systems, with a special focus on the infrastructure and budget needs.
2024-04-05 14:00
In today’s competitive small business landscape, the importance of offering exceptional customer service is continually growing. To compete with larger companies and meet customers&rsq&hell…Read More
2024-03-29 11:00
For today’s small businesses, effective communication serves as the cornerstone of success. It enables businesses to address client needs promptly, maintain focus on top priorities, an… Read More
2024-03-22 11:31
The journey to small business success is often a challenging one. In any industry, establishing a loyal customer base within a crowded marketplace is difficult. To succeed, business owners m… Read More
2024-03-15 20:21
In the business world, technology is rapidly evolving, and there are now more phone solutions for businesses than ever before. These innovative tools can be a major advantage for entrepreneu… Read More
2024-03-08 12:15
In the ever-evolving landscape of healthcare, technology continues to play a pivotal role in transforming the way medical professionals deliver patient care, collaborate, and stay connected… Read More
2024-03-07 18:39
Our recognition in these prestigious reports is a significant achievement for us. It is a testament
to our commitment to providing a high-quality solution that meets the needs of businesses… Read More
2024-03-01 13:00
In the world of real estate, where relationships and visual representation play a pivotal role, the integration of video meetings has proven to be a game-changer for agents. From virtual pro… Read More
2024-02-23 13:00
The world of businesses is fast-paced, competitive, and ever-changing. With all of this, the significance of marketing and branding cannot be underestimated. Whether you’re a small sta… Read More
2024-02-16 13:00
Video meetings have emerged as a cornerstone tool for technology professionals, providing a platform that transcends geographical barriers, fosters seamless collaboration, and enhances overa… Read More
2024-02-09 13:00
In the evolving landscape of mental healthcare, effective communication is paramount for both providers and patients. As mental health services increasingly leverage technology, having the r… Read More
2024-02-02 13:00
As a small business or startup leader, finding the right talent is critical. Working remotely provides you with a global talent pool to select the ideal candidate, whether they are in the sa… Read More
2024-01-30 22:00
We are delighted to share this guest post by Jeff Pulver. Mr. Pulver has an impressive career spanning more than 25 years, having been involved in multiple startups, and is one of the most w… Read More
2024-01-26 13:00
The work landscape has experienced a seismic shift in the last couple of years, with remote working rapidly becoming the new normal. Today, 50% of small businesses are run out of the owners… Read More
2024-01-19 18:02
In an era of rapid change and increased digitalization, today’s businesses must adapt their communication strategies to succeed. Amid this chaotic landscape, one tool enabling entrepre… Read More
2023-12-29 14:00
In the fast-paced world of roofing, communication is key. Roofers are constantly on the move, managing multiple projects, and coordinating with team members, suppliers, and clients. A reliab… Read More
2023-12-22 13:00
More than many other industries, the healthcare field has a uniquely strong need for powerful phone systems. In the healthcare industry, no matter what size your practice is, you’re co… Read More
2023-12-15 14:58
In the dynamic ecosystem of today’s small businesses, leveraging technology plays a crucial role in staying competitive and maintaining healthy growth. One such tech-savvy tool making… Read More
2023-11-30 18:55
Leading Communications and Technology Event Returns to Florida for 24th Consecutive Year
Shelton, CT – November 30, 2023 – TMC today announced Phone.com has signed on as a Silver… Read More
2023-11-10 13:38
Being able to communicate with your customers efficiently is central to the success of any business. As a consumer, you’ve undoubtedly experienced the frustration of shouting, “O… Read More
2023-11-03 15:39
Establishing great communication is one of the fundamental aspects of business success. In any industry, customers want to receive prompt and responsive service. If they don’t feel lik… Read More
2023-10-27 13:21
No matter what type of company you run, having a professional office phone number is crucial for establishing your legitimacy and ensuring customers can get in touch. Before the development… Read More
2023-10-23 21:46
Our co-founder, Alon Cohen will be presenting at the VON: Builder conference in New York City on October 31, 2023. At VON: Builder you will meet people, from around the world, responsi… Read More
2023-10-20 13:16
How you respond to your customers’ communication needs can substantially impact how they view your business. A HubSpot survey of 100 consumers revealed that 99% think high customer ser… Read More
2023-10-13 13:09
It’s more important than ever for a business to be reachable 24/7, especially for smaller companies that still need a competitive edge. A virtual assistant phone answering service is a… Read More
2023-10-06 13:04
Small businesses are always growing and changing, making it difficult to balance customer expectations with quality products. Investing in a virtual receptionist for small business is one wa… Read More
2023-09-29 19:52
Phone.com is delighted to be recognized by CIOReview magazine as one of 2023’s most promising AI solutions providers.
The article reads in part, “Phone.com is a leading cloud-bas… Read More
2023-09-19 19:03
Answer the Calls You Want: Screen Out the Robots and Spam!
Phone.com is delighted to announce the release of our AI-powered virtual reception service, the Intelligent Answer Bot. Each… Read More
2023-09-15 12:00
In today’s entrepreneurial space, it is known that effective communication is the first step to success. A well-connected and responsive business can cultivate stronger customer relati… Read More
2023-09-08 12:00
In an era dominated by digital communication, the humble SMS (Short Message Service) might seem like a relic of the past. However, savvy business owners understand that SMS has not lost its… Read More
2023-09-01 12:00
Starting a small business is an exhilarating endeavor that offers independence, creativity, and unlimited potential. However, it’s common to experience fear and apprehension when embar… Read More
2023-08-25 14:48
Starting a new business requires careful planning and strategic execution. Per an Intuit QuickBooks survey, 70% of business owners recommend writing a business plan before starting your busi… Read More
2023-08-18 15:00
No matter the size, industry, or how established a business is, communication is always of vital importance. Every enterprise owner understands that they have to project professionalis… Read More
2023-08-11 15:00
Every company needs to engage customers and make sales to stay in business. Modern technology and traditional marketing methods combine to provide practically endless ways you can gain your… Read More
2023-08-02 22:23
Phone.com Recognized for Industry Innovation
NEWARK, NJ, (August 2, 2023) — Phone.com announced today that TMC, a global, integrated media company, has named Phone.com as a recip… Read More
2023-07-28 12:00
In the ever-expanding digital landscape, search engine optimization (SEO) has become a crucial element in ensuring the online success of businesses. By implementing effective SEO strategies… Read More
2023-07-21 16:37
Operating a business in today’s landscape means constantly adapting to changes in technology. Over the past few decades, communication methods have changed along with customer expectat… Read More
2023-07-13 16:36
Customer satisfaction isn’t driven by any one single factor—it’s derived from an outstanding overall experience, in which every point of the customer journey effectively me… Read More
2023-07-07 14:05
As a small business owner, it is important that you take steps to make sure your company stands out from the competition. While pricing and product offerings are important, these may be simi… Read More
2023-06-30 14:07
According to HubSpot, customer service is a factor for 90% of customers deciding whether to patronize a business. Yet many businesses still fall short when it comes to satisfying their custo… Read More
2023-06-20 12:26
With the rise of remote work, many companies have transitioned from traditional office setups to virtual work environments. As a boss or manager, leading a remote team poses unique challenge… Read More
2023-06-17 11:00
Call handling refers to managing incoming and outgoing phone calls at your company. Modern technology allows for much more robust call handling than was previously available. Your phone conv… Read More
2023-06-07 14:05
With the rise of remote work, businesses and users are rethinking company-issued devices for work-related purposes. A BYOD plan can reduce company expenses and give employees more flexibilit… Read More
2023-05-17 15:50
Working from home has become the new norm for many of us. This change can be challenging for those who have never experienced solely working from home but it doesn’t have to be. Y… Read More
2023-05-03 19:23
Exploring the Cost and Benefits of a Virtual Live Receptionist for Your Business
While there are many ways to contact your business, a quick phone call can be a determining factor for many p… Read More
2023-04-25 14:30
When customers contact your business, are you providing the service they expect? According to TCN, nearly 70% of consumers prefer to speak with a live representative when they call your orga… Read More
2023-04-18 14:26
While the digital-first era has seemingly moved everything online, established businesses still need a contact phone number. Whether it’s for availability to customers, internal (or in… Read More
2023-04-11 16:31
Communication has always driven the business world, and the technological advancements in how we conduct business have been instrumental in providing many opportunities for small businesses… Read More
2023-03-16 14:46
Permanent remote working teams are the new normal for many businesses across various sectors. While an entirely remote workforce carries several advantages for management and staff, this mod… Read More
2023-03-09 15:35
You can work from anywhere with the right gear: a solid internet connection, a decent laptop, and a mobile phone with essential communication apps. In this post, we’ll explore some sug… Read More
2023-03-02 15:33
Working across time zones is becoming more and more common as people continue to work from various locations worldwide. Remote work has become the biggest draw for top talent. The diversity… Read More
2023-02-28 18:41
Phone.com Recognized for Industry Innovation
Newark, NJ (February 28, 2023) — TMC, a global, integrated media company, has named Phone.com as a recipient of a 202… Read More
2023-02-23 15:26
Video meetings or conference calls, which is preferred? It is an age-old question that businesses are desperate to have answered. It is no secret that there has been a larger reliance on vid… Read More
2023-01-30 16:11
The global pandemic completely transformed the work dynamic across every business sector. In the blink of an eye, offices were shut down and replaced with virtual teams spread across multipl… Read More
2023-01-23 17:12
Not all that long ago, most people worked from a central location, and business owners believed in-person meetings were the best way to exchange information, solve complex issues, and build… Read More
2023-01-16 16:11
Remote work is the new paradigm. Despite forecasts that workers would be back in offices post-pandemic, the ability to work remotely remains a significant consideration for those seeking emp… Read More
2023-01-13 17:52
In the age of the internet, phone calls remain an integral part of business operations. While email and messaging are thriving, 60% of consumers still prefer over-the-phone communication. No… Read More
2023-01-09 16:11
Our Vice President of Sales and Contact Center Operations Chris Basile will be in San Antonio, TX January 30th at the Etech Customer Contact Week
Register here and u… Read More
2023-01-09 16:11
Customer service is everything: it can make or break a business. Today’s businesses must be accessible to customers at any time. That can present a challenge to small and emerging comp… Read More
2023-01-03 16:55
Not all that long ago, more than 90% of US homes had landline phones. That number has dropped considerably in just a few short years. Today, less than 40% of American households are still pa… Read More
2022-11-28 19:13
Phone calls remain an essential line of communication between customers and businesses, especially small businesses. According to research by Bright Local, 60% of small business customers wo… Read More
2022-11-11 16:40
The continued success of any product or service company requires meeting (and exceeding) the expectations of current and prospective clients. As you reflect on how hard you’ve worked t… Read More
2022-10-26 21:35
Newark, NJ October 26,2022 — Phone.com announced today that TMC, a global, integrated media company, has named Phone.com as a 2022 TMCnet Teleworking Solutions Excellence Award w… Read More
2022-10-17 17:57
Learn about Web Calling:
FAQ
Getting started
Making calls
Receiving calls
Managing calls
1. FAQ
What is Web Calling?
Phone.com Web Calling is the ability to make and receive calls usi… Read More
2022-09-19 19:00
Is your small business spending too much time answering phone calls? Answering the phone can be costly and distract you and your employees from building your business. Small to medium-sized… Read More
2022-09-13 18:58
During product launches and peak seasons, your business may need extra help to keep up with the high volumes of callers. A virtual telephone receptionist can help you keep up with high volum… Read More
2022-09-08 21:07
The prevalence of virtual and hybrid office environments has helped many businesses accept virtual work as an advantage rather than a detriment. In recent years, virtual receptionists have r… Read More
2022-09-06 18:32
OCT 6th 2022 | MAXWELL PLACE PARK, HOBOKEN, NJ
Phone.com is delighted to sponsor TechUnited NJ’s Propelify Innovation Festival. This event brings together innovators from New Je… Read More
2022-09-06 18:17
Many of our customers are in the process of starting a new business. It makes sense because selecting the best communication solution and the right phone number for your business is crucial… Read More
2022-08-11 18:50
Effective and efficient communication is key to success in any business, from internal contact between staff and leaders to external contact with current and potential customers. How well yo… Read More
2022-08-08 18:45
Acquiring A business phone number can be a significant expense for a small business, entrepreneur, or start-up. How can your small business appear professional without investing in an expens… Read More
2022-08-04 18:43
Businesses must have a business phone number to help establish themselves in their industries. Unlike traditional phone numbers, business phone numbers make companies appear more reputable a… Read More
2022-07-12 17:26
Phone.com Honored for Exceptional Innovation
Newark, NJ (7/12/22) — Phone.com announced today that TMC, a global, integrated media company helping clients build communities in print, i… Read More
2022-07-07 16:51
Many businesses are moving from traditional phone lines to cloud-based VoIP phone systems. For many business owners and their employees, that has meant an increase in overall convenience. In… Read More
2022-07-05 16:26
In the wake of the Covid-19 pandemic, businesses have discovered a new way to run more effectively. More and more workers are working remotely, and companies don’t want to send employe… Read More
2022-06-16 21:54
When you can’t meet in person, a phone call is the next best option. With texts and emails, you miss a lot of the communication conducted through tone of voice. And while these communi… Read More
2022-06-13 21:52
The recent advancements in technology have revolutionized the telecommunications industry. They have redefined the way businesses interact with customers and how employees connect and collab… Read More
2022-06-10 10:08
Do you have several employees, departments, and maybe offices? If so, you probably get inbound calls from people seeking service from different departments. Also, your employees need to comm… Read More
2022-05-31 20:08
Business VoIP phone systems are becoming a popular go-to solution for small businesses. VoIP technology addresses your business’s communication needs and gives you an advantage over yo… Read More
2022-05-11 23:05
Do you run a small business? Chances are there’s a lot to do. From coming up with effective strategies to managing employees—you have a mountain of tasks. And with such a busy sc… Read More
2022-05-11 22:55
What’s in a phone number?
For a regular person, not much. But if you’re a business owner, a business phone number can be the reason your customers call you, especially if… Read More
2022-05-05 18:17
In today’s competitive times your customer’s voice matters more than ever. It is the key to unlocking your agent potential and driving better performance. With AI-powered Speech… Read More
2022-04-25 16:41
The Experience Factor – Igniting Performance with Deep Analytics
Phone.com’s VP of Call Center Operations, Chris Basile, will be speaking at Customer Contact Week in Vegas as par… Read More
2022-04-25 16:30
Our co-founder, Alon Cohen will be presenting at the VON3 conference tomorrow at 11:30 ET. Explore the future of communications at no cost with promo code spac426. Register at https://… Read More
2022-04-05 18:08
Picture this. You own or operate a small business. From hiring and training employees to coming up with budgets and sales forecasts, management, planning, and strategizing, there are a ton o… Read More
2022-03-24 21:16
With a traditional phone line, you can only call or receive calls from a specific location. That means anytime you’re not around, you’ll miss calls and risk losing clients.
But w… Read More
2022-03-22 22:54
Phone.com Recognized for Industry Innovation
Newark, NJ (3/22/2022) — Phone.com announced today that TMC, a global, integrated media company, has named Phone.com as a recipient o… Read More
2022-03-07 20:01
Communication is the backbone of a thriving business.
A company’s lack of effective business communication services is a recipe for confusion, misunderstanding, and even conflict… Read More
2022-03-07 17:58
Business phone numbers, such as 800 numbers, are the bridge to facilitating communication in your business. This includes specific features of business phone numbers, such as forwarding call… Read More
2022-03-03 23:09
According to Statista, telephony will command a global market value of $571 billion by 2025. As smart devices and mobile phones grow to the billions, businesses need to consider how virtual… Read More
2022-02-14 20:16
In the past, most businesses used landline phones for their primary communication. Today though, many are transitioning from analog landlines to VoIP phone systems. In fact, about 31% of bus… Read More
2022-02-11 17:07
“Customers are looking for reliability, simplicity and affordability, altogether,” says Amber Newman, Sr. Director of Marketing of Phone.com during this podcast interview with Do… Read More
2022-02-10 23:18
More than 30% of Americans use online video chat to communicate with brands and service providers. These numbers are expected to increase as the number of people who work from home increases… Read More
2022-02-10 23:18
More than 30% of Americans use online video chat to communicate with brands and service providers. These numbers are expected to increase as the number of people who work from home increases… Read More
2022-01-21 19:53
Healthcare providers must take many factors into consideration when choosing a phone service for their practice. The ability to effectively support patients, the provider’s business te… Read More
2022-01-04 18:44
The best way to ensure that you never miss another call again is to adopt a phone system with multiple mailboxes. Although it may seem like everyone is reaching out to businesses digitally… Read More
2022-01-04 18:32
There’s a reason custom phone numbers are all the rage even though businesses today have so many ways and avenues of communication. They’re easy to remember and provide a direct… Read More
2022-01-03 19:50
Virtual live receptionist services offer a plethora of benefits to small businesses. It might surprise you, but even in this day and age when so many forms of communication are available, 76… Read More
2021-11-15 17:59
About 20% of employees work remotely. And the number is expected to grow following the pandemic. Upwork projects that nearly 75% of employers will have at least one remote team by 2028. Comp… Read More
2021-11-11 16:32
Does your business need a new phone number? It can be difficult to find where to get a number with a service that’s appropriate for your needs. This guide will tell you everything you… Read More
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