1. Introduction In the ever-evolving realm of telecommunications, one aspect remains paramount: customer service. This guide delves deep into the world of AT&T’s mobile customer se… Read More

We spoke to 650+ professionals in charge of healthcare CRM procurement for their organizations.   The result? This comprehensive Healthcare CRM guide that’ll help you make… Read More

Discover how appointment booking IVR solution for hospitals works and improves efficiency. Learn more about its benefits and features Read More

Israel Krush and Rom Cohen first met in an AI course at Cornell Tech, where they bonded over a shared desire to apply AI voice technologies to the healthcare sector. Specifically, they sough… Read More

Call centers incur a significant cost in any industry, with an average expense. Organizations can save money by considering an IVR system for their contact center solutions as a cost-ef… Read More

As the healthcare industry in India continues to expand, customer experience is becoming increasingly important. A positive CX can mean the difference between a patient coming back for more… Read More

96% of customers reported that great customer service plays a vital role in building trust. But, how do businesses e… Read More

The Right Appointment IVR Booking Solutions Ensure Customer Satisfaction, Loyalty and Revenues IVR or interactive voice response systems are the norm rather than an exception in business… Read More

Customers are the king of today’s era, and satisfying them is the company’s prime motive. To satisfy customers, there should be effective tools so that customers can communicate… Read More

Health Trends Post COVID: A Spotlight on Telemedicine Access to products and services including healthcare services reduced when coronavirus hit the globe. The count and frequency of patient… Read More

Businesses and brands want to provide customers with a seamless, engaging experience in the most cost-efficient and timely way possible. So they increasingly turn to technology to manage cus… Read More

The Statista Research Department reported that the contact center software industry is expected to reach $72.04 Billion by 2027. This is mainly due to the demand for the use of a contact cen… Read More

There is a lot of talk about cloud computing today. Business operations are moving to the cloud to enhance their services through cloud technology. Consequently, cloud telephony services &n… Read More

GPT3- Generative Pre-trained Transformer 3 is the new hype in the world of Artificial Intelligence. GPT3 is an artificial intelligence with a better language structure. It has been created b… Read More

At TimeTrade, our appointment scheduling solution features the tools that help businesses and professionals manage their busy schedules of appointments and meetings more easily and effective… Read More

Vital Role Of Cloud Telephony In Healthcare SectorToday, "cloud" is doing the rounds. Through cloud innovation, organizations are improving their services by moving their procedure to the cl… Read More

When it comes to ease-of-use and convenience, most medical practices are not currently delivering the comfort and access that their patients desire. According to a report, nearly 81 percent… Read More

Imagine this, a customer lands on your eCommerce store and buys a coffee mug, and then immediately gets a notification on their WhatsApp. This is exactly what Proactive messaging is –… Read More

If you can’t make it to the service station, let car seva come to your doorstep. Bengaluru-based Wheels Wisdom makes it possible. Founded in 2015 by Sandeep Menon, the startup pro… Read More

JUMP TO SECTION TIMELINE TOP PRODUCTS OTHER VENDORS Move aside, Delta Airlines, you are not the only significant business presence in the city of Atlanta, Georgia. Tech is starting to make i… Read More