2020-05-15 13:30
During these times of pandemic crisis, student recruitment for higher education across the globe has been hit hard. According to a survey by Quacquarelli Symonds (QS), a leading organization… Read More
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Do not miss the latest blogs from Suyati. Our blogs comprehensively discuss a broad range of technologies and services like CMS, CRM, Microsoft, Open Source, E-commerce among few. Suyati blogs also offer insights into unleashing these technology potential into various domains like publishing, retail, healthcare, manufacturing and so on that help you fare better in these areas.
2020-05-04 10:30
Magento 2 is a modular system. This means all functionalities or business logic is designed and developed as modules. Every module can work pretty much as a standalone unit or with minimum d… Read More
2020-04-30 13:30
Chatbots offer significant cost, efficiency
and other benefits for businesses and customers alike. But going overboard will
fully automated bots may not always be the best solutions. There a… Read More
2020-04-23 06:39
One in three consumers will walk away from a brand they love after just one bad experience. – Future of CX report, PwC
Why CX Matters
Yes, every business today knows customer exp… Read More
2020-04-22 12:16
The COVID-19 crisis has taken the
world by storm and disrupted everything. Shutdown of non-essential business,
stay-at-home orders, and travel bans has wreaked businesses. Businesses, even w… Read More
2020-04-17 11:05
The idea of teamwork has taken on a whole new meaning
with several countries across the world in lockdown now. Entire teams have gone
online, and work remotely from homes. Work systems have… Read More
2020-04-17 06:46
The COVID-19 pandemic has put the whole world into a state of fear and distress. Businesses of all sizes and types are grounded. There is also fear of an impending recession, the effects of… Read More
2020-04-03 12:01
1. Express
Express is the first choice for developers who build APIs using NodeJS.
It has best in class routing features, higher performance, helper methods,
support for templating engin… Read More
2020-03-26 06:37
The
annual enhancements to Microsoft Dynamics 365 are here. True to form, the 2020 release wave 1 lists a
host of new features and innovations. Microsoft will install these updates
aut… Read More
2020-03-26 06:05
Lead conversion is a daunting task and metric for most marketers. Bringing in more traffic to a website is bumpy, the fact that only 1-2% of that traffic actually ends up converting, and so… Read More
2020-03-25 07:44
Imagine a weighing scale, put automation
on one side, and personalization on the other, this is the balancing act that
brands are struggling to achieve today!
It is obvious that automatio… Read More
2020-03-20 06:19
On a global level, the retail industry is in a state of flux.
There are multiple forces at work making the industry a scene for perfect
chaos.
Take, for instance, the downward spiraling… Read More
2020-03-12 08:36
Salesforce has ringed out its annual spring updates. The Spring ‘20
release does not have any game-changing new feature. But it offers several
handy improvements, enhancements and twea… Read More
2020-02-24 12:49
The modern day CMO does not have
to worry about securing a billboard spot in the most prominent space. They have
far more complex challenges that make marketing nothing less than playing wit… Read More
2020-02-17 11:31
What kind of future is Salesforce building? How will the cloud-based CRM software get better? What is in the cards for the users of enterprise suite of applications? We scoured the intern… Read More
2020-02-17 09:09
Setting the context – CMS, AI and Hyper-personalization
Content
Management Systems (CMS) take
unstructured data and extract meaning from what is any company’s most prized
pos… Read More
2020-02-11 12:02
Intelligent
automation, or the combination of artificial intelligence and automation, is the
next big disruptor. While conventional automation automates routine and
repetitive processes, int… Read More
2020-02-05 07:07
Technology is never stagnant. It keeps evolving, sometimes at the
speed of human thought. What is a trend or mainstream today will, and does,
become obsolete tomorrow. Either way,
thes… Read More
2020-01-31 11:47
It’s a new
decade and that calls for innovations that are game-changing. Salesforce Spring
20 comes with extended innovations that deliver on the Customer 360 promise,
enabling users t… Read More
2020-01-28 10:24
Salesforce
epitomizes the concept of continuous evolution. The CRM has always been at the
forefront to co-opt new technologies and innovate.
The company
constantly strives to delive… Read More
2020-01-28 06:48
We are living in times when businesses
list climate change and waste management as priority. Enterprises are evolving from
having a laser focus on profit margins and shareholders’ gain… Read More
2020-01-15 10:21
Customer Experience (CX) has been a hot topic
for the last few years, and with CX standards constantly evolving, it will
continue to be so. This makes it business-critical for organizations… Read More
2020-01-04 19:11
Extract, Transform, Load (ETL) tools integrate data from multiple and often disparate applications, such as assimilating data from payroll, purchase and sales applications to a cost account… Read More
2019-12-30 08:51
Like all
things, customer expectations change. New technology, changing priorities, and
shifting preferences drive such changes. A whopping 73% of customers leave a
brand if they do not get… Read More
2019-12-30 08:51
Like all
things, customer expectations change. New technology, changing priorities, and
shifting preferences drive such changes. A whopping 73% of customers leave a
brand if they do not get… Read More
2019-12-26 06:14
The difference between good and excellent is in the details; and
if you’re not looking into the details of your customer experience, then 2020
will come like a bolt from the blue for y… Read More
2019-12-24 04:47
The insurance industry is in the middle of a churn. New technologies
such as Artificial Intelligence, coupled with the ever changing customer
preferences is forcing an overhaul of current wa… Read More
2019-12-23 06:54
From Smartphones to
Big Data to Artificial Intelligence, customer experience (CX) has been
undergoing tremendous change.
From conservative
reports that predicted an outright failure of AI… Read More
2019-12-20 07:08
Customers
continue to be more demanding, wanting seamless experiences that take into
account personal locations, anticipating preferences and even accounting for
digital footprints of a cust… Read More
2019-12-20 05:20
The insurance industry is way past its time when timely response and a balanced price-quality relationship were enough to define customer experience. The advent of Artificial Intelligence, M… Read More
2019-12-20 05:20
“We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.” -Bill Gates
Need of the hour –&nb&hell…Read More
2019-12-11 07:15
A
highly intelligent machine residing in your vehicle that can report every
detail of your vehicle is Telematics. Parameters like fuel use, driving
behavior, speed and idling, low tire… Read More
2019-12-03 12:02
Dreamforce 2019 concluded with a bang on November 22, enriching the
lives of delegates as always. Here are the key takeaways from the tech
extravaganza.
1. Commitment to Strategic A… Read More
2019-11-29 06:31
The Insurance industry works on
predictions based on customer profile and statistics to come up with insurable
events and to calculate premiums. While this works well for insurers, customers… Read More
2019-11-25 07:49
The
latest update to Power BI Desktop sees changes in several areas. There will now
be a new modern ribbon that enhances functionality and supports Power BI
desktop with Office. The most in… Read More
2019-11-20 10:18
Customer Experience took the limelight at the fifth annual DX Summit from November 4-6 at the Marriott Marquis in Chicago. The 3-day event focused on the various challenges involved in deliv… Read More
2019-11-08 10:18
Onam. One festival that every Malayalee looks
forward with childlike enthusiasm. At Suyati, we were looking forward to Onam
2019 with double the expectations.
August 2018, when the whole… Read More
2019-11-06 10:40
Your CMS needs to deliver better customer experience
A study by Gartner found“89% of companies view customer experience as their primary basis for competition.”But, how does a… Read More
2019-10-30 09:46
Top trends in Martech – All you need to know
Modern marketing has become inseparable from technology. Today, marketing, technology and management (Martech) are intersecting in orga… Read More
2019-10-30 07:24
Rapidly-changing
consumer preferences in the recent times have been a concern for the
manufacturing industry that has traditionally grappled with poor visibility and
inadequacy to deal with… Read More
2019-10-29 00:00
Human Connections In A Digital World: Sitecore Symposium 2019, the most awaited global digital marketing event of the year, is to be held at the Walt Disney World Swan Dolphin Resort, Orland… Read More
2019-10-24 06:10
When it comes to effective brand building, the buzzword is improving customer experience (CX). Studies have explained how improved CX drives revenue, reduces churn and helps companies enhanc… Read More
2019-10-23 06:07
Customer Relationship Management (CRM) continues to be the largest as well as the fastest growing category in enterprise software now. Take a look at some of these figures published by Gartn… Read More
2019-10-17 09:50
Suyati Futsal League 2019 was as much a blast as
expected. The four teams – Atletico Dama, Real Vincent FC, MK United and FC
Vinod – put up a great show. FC Vinod came out shinin… Read More
2019-10-16 12:22
Dreamforce, the event of the year when the entire
Salesforce community comes together, is round the corner. Dreamforce 2019 is on
November 19-22, in San Francisco, CA.
The four days of D… Read More
2019-10-15 11:46
If
Salesforce Classic was intended to capture customer attention and build a
robust brand relationship with its customers, Salesforce Lightning will be a
game-changer in engaging the custome… Read More
2019-09-27 06:50
Salesforce is the fourth fastest growing brands in the world and among the top ten global B2B brand. Stephanie Buscemi, CMO at Salesforce, says in a blog post, “We make techn… Read More
2019-09-26 08:18
Businesses are constantly looking
out for strategies that can bring their customers closer to their business
operations. This is where an effective CRM (Customer Relationship Management)
pla… Read More
2019-09-26 06:18
Artificial Intelligence (AI) combines the best of both worlds: the superior and consistent response delivered by Machine Learning algorithms and neural networks, with human-like conversation… Read More
2019-09-24 06:36
Here’s a single pane view of
what Quip means for productivity and collaboration, and how it is a
significant upgrade over conventional tools such as MS Office and Google Docs.
The pos… Read More
2019-09-23 06:51
Winter may still be a few weeks away, but Salesforce Winter ‘20 is already available under the pre-release program. You’ve probably checked out the sandbox if you’re a Sale… Read More
2019-09-19 13:11
Salesforce’s Customer Data Platform
(CDP), Customer 360, aims to connect diverse customer data across all
platforms, applications, Cloud, and systems to provide a unified view of the
p… Read More
2019-09-03 07:18
The secret sauce to making your teams go “relevantly” social. The heroes of the game are the Advocates; unless they are treated as heroes, the rest will fall to the wayside. And… Read More
2019-09-02 10:56
If you are asking this question, you probably have an early stage Customer Experience Program (CEP or CXP) in place, or are thinking about it. Or if you are a market leader, you probably hav… Read More
2019-09-02 10:33
Sales-marketing misalignment can throw the entire organization off balance. This Infographic illustrates how the alignment starts off with the definition of lead scoring.
The post How to Sco… Read More
2019-08-30 08:55
75% of CX initiatives fail on execution – Paul Hagen, Forrester CX Analyst
Statistics across board for Customer Experience (CX) initiatives are alarming. While companies firmly believe… Read More
2019-08-26 08:05
Since 1994, Episerver has been supporting digital leaders create and deliver unique experiences for customers via its Digital Experience Cloud. The platform “unifies digital content, c… Read More
2019-08-23 10:36
A seamless customer journey requires making customers happy at every touchpoint. Dynamics 365 helps to
identify various touchpoints in the customer journey
Offer customers what they need at… Read More
2019-08-21 06:29
Chatbots are poised to deliver an amazing customer experience. Chatbots are gaining popularity in almost every industry. It is gradually making their mark in our lives by assisting in nearly… Read More
2019-08-09 11:29
Did you know that 72% of millennial customers do not prefer phone calls to resolve service issues? This infographic has many such riveting pieces of information on how Artificial Intelligenc… Read More
2019-07-29 08:49
Salesforce is constantly evolving its tool set for developers. And to improve its modern developer experience, Salesforce is now providing an integrated, end-to-end lifecycle that is designe… Read More
2019-06-24 12:28
According to a Hubspot definition, “Customer engagement is the ongoing interactions between company and customer, offered by the company, chosen by the customer.” This is a great… Read More
2016-11-25 13:17
I still cannot hold my surprise back; the day when my mailbox received the most prestigious mail from Salesforce. Titled “We can’t wait to see you at Dreamforce 16”, the ma… Read More
2016-11-24 14:09
Microsoft’s annual Ignite conference traditionally sets the tone for the key developments in the coming year, including the launch of new products. The September 2016 version of the c… Read More
2016-11-24 11:35
2016-11-24 11:17
2016-11-23 14:25
Nestled under the punch-line “Enable your organization to grow, evolve and transform”, Microsoft Dynamics 365 is a cloud-based service which aims to respond holistically to spec… Read More
2016-11-22 13:40
Those of us who thought that Salesforce CRM could not get any better had a pleasant surprise when Salesforce announced Einstein, its latest foray into the realm of Artificial Intelligence (… Read More
2016-11-22 10:26
The emergence of Internet of Things and embedded devices is contributing highly to the proliferation of operating systems (OS) and the latest addition to the list of OS is Minoca &ndash&hell…Read More
2016-11-21 13:14
The principles of design and visual appeal are common for both B2B and B2C websites, but B2B websites will have to be more robust as their customers are enterprises with exacting standards… Read More
2016-11-21 11:32
Technology migration is essential to maintain a competitive edge in business. But before taking the plunge, one needs to consider whether the cost of purchasing new licenses and moving exis… Read More
2016-11-18 09:04
Microsoft has paid about $500,000 to Linux Foundation to be their platinum member. This move is in line with Microsoft’s strategy to be one of the biggest open source contributor… Read More
2016-11-17 13:50
With over 1 billion disabled people around the world, it is critical for enterprises to let their virtual world be governed by inclusivity and accessibility.
There are rarely any tasks popu… Read More
2016-11-16 14:22
Marketing automation refers to the array of technology that you can deploy to automate your marketing activities across multiple channels like email, social media, and various websites. 75%… Read More
2016-11-16 13:54
Microsoft is introducing a new cloud based bot service for its Azure platform. Now developers can create smart bots for Azure using the new addition to the Microsoft Bot Framework. The bots… Read More
2016-11-15 14:24
Think analytics, and most managers begin to have nightmares, considering the provisioning of infrastructure. Microsoft Azure Analysis Services is all set to make their lives easier. W… Read More
2016-11-15 12:50
This post brings you the 5 most important technology announcements that made tech headlines last week and how these will impact your business.
#1- Facebook comes up with a tool to recruit n… Read More
2016-11-15 12:38
Salesforce launched Einstein in mid-September, with Marc Benioff calling it “every Salesforce customer’s data scientist—right in the Salesforce platform”. Salesforce… Read More
2016-11-11 09:28
It’s been raining acquisitions in Salesforce this year. The world’s #1 CRM has acquired 9 companies this year as of November. Recently the market watched with much curiosity whe… Read More
2016-11-10 14:26
Why is Selenium the most preferred test automation tool by tech giants including Microsoft and Facebook? Read this article to know why you should implement Selenium test automation for test… Read More
2016-11-09 14:10
Suyati offers Microsoft Azure Product engineering services, Azure Cloud implementation, migration and support services based in Illinois with Product Engineering capability out of India. In… Read More
2016-11-09 07:34
Results are out and the Republicans are assuming the White House. It was one of the most curiously watched Presidential Elections in the history of the US. Here is an account of how technol… Read More
2016-11-08 14:07
Dreamforce 2016 arrived in shiny armor under the headline act Dreamfest, designed with splendid events and even more alluring speakers (Think of Marc Benioff, Melinda Gates, Scott Kelly and… Read More
2016-11-07 14:32
Catering to clients whose empires are spread across the world, MongoDB has grown significantly from the developer-oriented database to the fourth-ranked database engine over the past few yea… Read More
2016-11-07 14:16
Internet of Things (IoT) today, is the center of attraction in the technology industry due to various factors like increased consumer interest, innovation, heavy investments, experimentatio… Read More
2016-11-04 14:53
Suyati feels extremely proud to be presenting this year at the world’s largest Cloud Computing conference Dreamforce. Our Salesforce evangelists Arunraj Pazherickal and Abhishek Sivas… Read More
2016-11-04 14:14
MongoDB, the NoSQL database provider has released version 3.4. Enterprises love MongoDB for its broad applicability to a variety of use cases. There is always scope for improvement and that… Read More
2016-11-04 11:33
Yesterday, Salesforce announced the launch of Lightning Partner Community- an advanced and innovative approach for companies to endow their partners to sell efficiently and quickly. With th… Read More
2016-11-03 14:20
Today, “Digital Transformation” is one of the leading issues that banks face, with only a small section of developing and developed (tier 1) banks ready with a fully functional… Read More
2016-11-03 12:05
Microsoft yesterday (November 2nd) announced its latest addition to the Office 365 suite- Microsoft Teams. Microsoft Teams will be the new chat-based workspace in Office 365. Microsoft Team… Read More
2016-11-01 13:22
Craving for the Pizza? You can order a Dominos over the Facebook messenger. Dominos chatbot will help you with choosing the toppings as well. Having a difficult time planning your vacation?… Read More
2016-11-01 11:49
Not many companies can boast of doubling sales every two to three years, but Salesforce.com, the leading customer relationship management software vendor, continues its relentless stre… Read More
2016-10-31 14:22
Application development has been going through a rough patch for quite some time now. Since its birth in 1960s with the Assembler code, app-development has reached a point where it faces co… Read More
2016-10-28 13:35
Internet of Things (IoT) is the process of connecting devices to one another through internet. This technology generates staggering amount of data. Cloud computing allows employees to creat… Read More
2016-10-27 13:29
The world of internet saw a new wave of attack called DDoS attacks that affected the West Coast of the United States and Europe. Dyn, a company that controls much of the internet’s do… Read More
2016-10-27 13:22
Digital signage has gradually increased its presence over the years, with reports declaring an increase in the overall sales volume of about 30% owing to them. Over 65% of the public watch… Read More
2016-10-26 13:36
“I don’t need a hard disk in my computer if I can get to the server faster… carrying around these non-connected computers is byzantine by comparison.” — Steve… Read More
2016-10-26 10:32
Now you can tap the power of Microsoft dynamics 365 directly from Microsoft Outlook. Yes, Microsoft announces the next generation of the app—Dynamics 365 App for Outlook. This will be… Read More
2016-10-25 14:08
The tech space is continuously evolving; with new technologies unlocking new possibilities by the day. Enterprises who wish to remain relevant have no choice but to overhaul their products… Read More
2016-10-24 14:18
Online communities, self-service portals, and customer-facing websites are key ingredients in the armory of any company with a decent online presence. In a tech-neutral world where everyone… Read More
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