2021-11-09 09:58
In today’s competitive technological landscape, cloud adoption is the norm. According to Forrester’s senior analyst, Tracy Woo, the question is not whether a company should migra… Read More
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Do not miss the latest blogs from Suyati. Our blogs comprehensively discuss a broad range of technologies and services like CMS, CRM, Microsoft, Open Source, E-commerce among few. Suyati blogs also offer insights into unleashing these technology potential into various domains like publishing, retail, healthcare, manufacturing and so on that help you fare better in these areas.
2021-11-02 07:03
Every year,
Salesforce brings out three big releases that set the roadmap for companies that
use its many services. A Salesforce release is packed with numerous new
features and updates that… Read More
2021-10-27 15:49
The pandemic did
not spare Salesforce’s iconic annual Dreamforce conference. In 2020, Salesforce
re-imaged Dreamforce in full virtual mode. Four days of live-streaming
attracted 140 mi… Read More
2021-10-26 06:56
DevOps is a familiar word
in the Information Technology (IT) space. It is a concept that focuses on
people, processes, and a wide range of tools that enable a collaborative
approach to all t… Read More
2021-10-19 09:22
Salesforce enjoys a 20% share of the overall CRM
market, with a customer base of over 150,000 companies, according to Springengage.com. The figures also show
that over 58% of the Salesforce… Read More
2021-09-28 14:17
The
cloud is here to stay. But the cloud environment is also becoming increasingly
complex. The increasing complexity
prompts enterprises to seek managed service providers to manage th… Read More
2021-09-21 13:21
When a company wants to migrate to
cloud, it moves away from on-site infrastructure and in-house servers, taking
some or all of its data center capabilities to the cloud. The idea is step aw… Read More
2021-09-16 11:07
Digitalization has changed the way business operations
take place. Enterprises create and store vast volumes of data to research,
manipulate and extrapolate insights for better management an… Read More
2021-09-09 15:25
Today’s business
environment has necessitated moving tech infrastructure online. This includes
moving software systems from on-site premises to cloud-based systems. That
said, several… Read More
2021-09-02 14:18
Last Updated: September 2021
As the first step of their app development process, developers and business users creating apps need to decide on which license to use. The license defines the r… Read More
2021-09-01 10:48
Last Updated: September 2021
Salesforce introduced Lightning in 2014 as a significant upgrade over Salesforce Classic. Salesforce has since then packed it with several robust tools and effic… Read More
2021-08-17 12:38
Businesses today
function on good quality data. Naturally, efforts have to be made to ensure the
security of this data and prevent it from being hacked and used in unlawful or
unethical ways… Read More
2021-08-04 06:15
This blog aims to expand on the concept of a customer journey map and the top requirements for an effective one.
Let’s begin with defining a customer journey map. … Read More
2021-08-03 13:20
Companies that deliver exceptional customer
experiences get loyal customers and brand advocates. They gain a significant
competitive advantage over their competitors. Conversely, falling sho… Read More
2021-07-28 11:50
Robotic Process Automation (RPA) has grown in its capacity to mimic human actions and its capabilities are put to use across most industries and business functions where a large volume of un… Read More
2021-07-22 08:22
The pandemic has triggered a big change in
customer browsing and shopping patterns. Most customers now prefer digital
transactions and engagements. Today’s consumers
spend 54%
more tim… Read More
2021-07-20 10:59
Every industry depends
extensively on sales and keeping its customers happy. Whether you are selling
technology, insurance, machinery, or beauty products, a company’s success
hinges on… Read More
2021-07-14 07:10
Based on 2021 statistics collated by AI Mulitple,
89% of organizations have opted to use digital-first business strategies and
plans. Over 40% of executives polled find that their compa… Read More
2021-06-28 10:45
A customer relationship management (CRM) software manages engagement with prospects and customers. The integrated, functionality-packed platform improves the quality of engagement. Enterpris… Read More
2021-06-23 08:17
UiPath’s end-to-end high-scale automation platform is used by several enterprises that have the immense need to automate a large volume of recurring tasks. From Google to NASA, UiPath… Read More
2021-06-21 07:21
Today’s businesses, operating in a hyper-competitive environment, seek competitive differentiation. Side-by-side, customers demand hyper-customization. Coding is the backbone to enable… Read More
2021-06-10 05:47
As a business leader engaged in ensuring enterprise profitability, it might seem counterintuitive to consider outsourcing roles and responsibilities to an offshore company. You probably ques… Read More
2021-06-09 09:37
For organizations, data migration is not a new concept. It is simply the movement of your data from one location to another. It could also be a movement of data from a format or an applicati… Read More
2021-05-21 05:36
Salesforce offers a host of licenses to suit different businesses. With an extensive product portfolio, and multiple licensing options at varying price points, selecting the best license for… Read More
2021-05-20 06:41
Most enterprises struggle to generate instant quotes. Preparing quotes for large projects is a complex exercise as the data relating to the product and supporting services is invariably spre… Read More
2021-05-17 11:09
A strategic combination of home-grown talent and IT outsourcing is enabling enterprises of all scale and diverse backgrounds to scale new heights in revenue growth and market share. … Read More
2021-05-12 12:34
Businesses invest in newer digital solutions to develop capabilities that ensure smoother operations and increased revenue in a highly competitive digital space. The integration of digital t… Read More
2021-04-29 13:46
Salesforce is the world’s most popular CRM platform, offering its customers a complete growth platform to develop their own applications and market their products. A cloud comput… Read More
2021-04-28 13:42
For any business, the quality of customer experience they provide and the relevance of their products and services is a key concern. Even Fortune 100 companies are bound to run out of fresh… Read More
2021-04-21 06:38
Introduction about programming in the past and present
If you were a programmer in the 1980s, you would have been writing programs using hand-tuned assembly language programs. That’… Read More
2021-04-16 06:18
Peter Drucker, the celebrated management guru says, “There is nothing so useless as doing efficiently that which should not be done at all.” This is true for all tech implementat… Read More
2021-03-29 12:53
Data and Purpose. Do those two words even remotely go together?
Before 2020, I would have agreed with you that data is a very factual thing. Like anything programming, it is a simple zero… Read More
2021-03-25 06:40
The infographic explores the state of IT outsourcing in 2021, including the top priorities. It lists seven major trends that will impact IT outsourcing in 2021 and beyond. As stakeholders tr… Read More
2021-03-16 12:21
54% of companies use third-party support teams to connect with their customers. And interestingly, more than a third of small-sized businesses, outsource a process to an offshore softwa… Read More
2021-03-10 10:25
At least 40% of all businesses will die in the next 10 years… if they don’t figure out how to change their entire company to accommodate new technologies – John Chambers… Read More
2021-03-02 14:00
Enterprises have always explored offshore software development as a viable option to get the job done effectively. Offshoring enables enterprises to diversify and widen their talent pool, in… Read More
2021-02-24 10:18
The goal for every sales team, irrespective of business type, remains the same – sell. Every department is geared to helping the sales team sell more and keep the company’s reven… Read More
2021-02-22 13:21
Customer centricity is the all-important dimension for business success. While efficiency has always been a prime denominator of success, in today’s uncertain business environment, fun… Read More
2021-02-17 09:32
Robotic Process Automation (RPA) is the technology where a computer software, also known as a robot in this case, can be configured to work like a human within a digital system. The robot ex… Read More
2021-01-28 06:08
Even before the pandemic, it was difficult for people in HR to hire talent based on future trends.
In a post- pandemic world, we are looking at employability in a totally different… Read More
2021-01-27 05:26
It is rare to have all resources at hand when you are trying to scale new peaks in business success. More often than not, you may find your business to be short-staffed or lacking the talent… Read More
2021-01-22 15:10
A business is only great as the team that runs it. From the upper management to the recent intern, everybody has to contribute to the growth and success of the business. At present, we have… Read More
2021-01-19 10:35
The right kind of information technology (IT) services can be of immense value to businesses of all kinds. Having such capabilities as part of an organization, however, is not always feasibl… Read More
2021-01-13 11:14
2020 may not have been a smooth sail for all of us, but nonetheless, it was a great year with a lot of innovation and learnings! As you gear up with new plans and strategies for 2021… Read More
2021-01-13 11:14
2020 may not have been a smooth sail for all of us, but nonetheless, it was a great year with a lot of innovation and learnings! As you gear up with new plans and strategies for 2021… Read More
2021-01-08 04:53
It’s that time of the year to start thinking forward to the year ahead. Gartner labels RPA as one of the fastest-growing IT categories in the coming times. As businesses move towards l… Read More
2020-12-23 06:18
Salesforce has innumerable features, is easy to customize and offers many options for integration thanks to its open API. Like any great CRM software, the customer takes a journey with it an… Read More
2020-12-22 13:42
When Slack was launched, it wanted to serve as a connection between all the tools that people used at a workplace. The idea was to become a hub that prevented work apps from being siloed. Of… Read More
2020-12-16 13:24
Creating a seamless flow of work, especially when you are selling a service or a product, is all about organizing various elements that then work in tandem. This is not an easy task. But it… Read More
2020-12-16 12:29
A customer relationship management (CRM) software leverages technology to devise strategies to analyze customer data and drive sales growth. CRM platforms achieve this feat by careful and i… Read More
2020-12-04 10:58
Enterprises often stumble when delivering good customer experience (CX). This is where Artificial Intelligence and automation can help to innovate new solutions to boost CX and deliver end-t… Read More
2020-11-30 10:28
The time is now to start the transformation to an Intelligent Enterprise
2020 has challenged
all of us to the core. We had to change plans on the go. Well thought out strategies
became… Read More
2020-11-27 10:11
One of the key traits of Microsoft Applications has been consistency. If you are used to Microsoft Word, you will have a fair idea of getting started and working your way around Microsoft Ex… Read More
2020-11-19 09:02
Unlike your garden variety of content management systems, Sitecore is a digital experience platform with capabilities that extend to a complete suite of marketing solutions. Built on ASP.NET… Read More
2020-11-12 06:55
Holidays are when everything is happier and brighter than usual; and everyone feels a lot more generous, positive and mindful. All that generosity is inevitably reflected in the spending ha… Read More
2020-11-05 06:41
What is Lead Scoring? Lead scoring, as the name indicates, is assigning numerical values to your leads, thus ranking them to assess their readiness to buy your product or service. Gartner d… Read More
2020-10-30 06:52
Robotic Process Automation (RPA) is a software program that does repetitive tasks based on rule-based algorithms. RPA can be regarded as a subset of the bigger technology that Artificial int… Read More
2020-10-29 07:29
The pandemic has had a tremendous impact on businesses and has accelerated the digital transformation of businesses that was already underway. One technology, in particular, has been critica… Read More
2020-10-27 10:46
By now, we must sound like a broken record, shouting out the top of our voices over and over again that customer experience (CX) is the future. And it is not just us! Companies around the gl… Read More
2020-10-14 12:43
CX is all-important for the success of a brand. Businesses look for CRM to deliver superiordigital experiences and match the ever-increasing customer expectation.
CRM manages transaction… Read More
2020-09-29 10:19
According to a Forbes Insights report titled -“Proving the Value of CX (Customer Experience),” 74% of customers make a purchase from a brand based on the experience alone… Read More
2020-09-29 09:14
Customer Relationship Management (CRM) Systems help companies to manage their relationships and interactions with both existing and prospective clients. But rarely do companies make use of t… Read More
2020-09-26 12:00
The modern banking and finance business is constantly growing and changing exponentially. As a result, financial institutions are faced with the challenge to stay competitive and create bett… Read More
2020-09-24 11:37
Drupal is a popular open source content management system. Written in PHP, it is hosted on platforms like Pantheon and Acquia. Being an open-source CMS, it gives users and developers a lot o… Read More
2020-09-24 09:21
Most businesses look to do more with less in a competitive and efficiency-focused world.
Consider IndianMoney, a large India-based financial company. The company offers advice to help cus… Read More
2020-09-22 09:09
Small and medium-sized businesses (SMBs) form the lifeblood of the US economy. Two-thirds of American employment is created by them. From introducing cutting-edge technology to driving innov… Read More
2020-09-16 08:43
Blue and yellow. These fresh colors define the Suyati brand today. The new look marks a significant milestone in our journey since 2009. The rebranding is a complete makeover to organize our… Read More
2020-09-16 07:22
A recent McKinsey study states that 70% of buying experiences are based on how customers feel during their buyer journey. In other words, a majority of your business is tied to how you make… Read More
2020-09-08 09:05
Digitization has reduced the interaction time between customers and brands to seconds. Today, buying products, availing services, asking questions, or submitting complaints can be done simpl… Read More
2020-09-07 13:10
Drupal 9 has arrived and now is the time to curate and refine your site. Assume you’ve designed your website a few years ago around business goals, and how is the site working now towa… Read More
2020-09-01 10:23
Operational data is exactly what it sounds like… data generated from day-to-day business operations. This includes data generated from your finance department, sales department, call… Read More
2020-08-26 13:53
How knowing our foundation is the
seed for sustainable digital change & innovation
It is often said that Agile is easy to understand, but hard to master. I have witnessed many compa… Read More
2020-08-19 06:47
By the end of 2020, the key differentiator for a brand will be its customer experience rather the product or the price of the product, says the follow-up report, Customers 2020: A Progress R… Read More
2020-08-18 12:31
Understand
how virtual proctoring introduces a new era of student assessment.
Nearly every other sector has been
impacted in the wake of the novel coronavirus, and the Education domain i… Read More
2020-08-17 12:53
The annual Spring, Summer, and Winter releases enhance Salesforce’s ever-resilient CRM platform. True to form, the Summer’20 release contains a host of new features and confirms… Read More
2020-08-11 13:07
Data is the new gold. But to leverage this data to develop smart cities, the raw data has to be converted into intelligible assets that transforms it into gold. The procurement of good… Read More
2020-08-04 12:17
The COVID-19 pandemic has had a profound impact on the education system. A transition from classroom learning to online instruction occurred overnight, with little time to consider the integ… Read More
2020-07-31 13:09
The most effective way to close a sale is by creating an emotional connection with the client. But when sales agents have to deal with thousands of calls for just a few converts, it’s… Read More
2020-07-22 12:38
Customer Experience or CX is the art of putting emotions to work. Don’t believe me? Consider the following survey which maps how emotions play a key role in the adoption and use of dig… Read More
2020-07-22 12:11
Digital experiences enable customers to access, browse and navigate across a platform in whichever manner they choose and wherever they chose. These digital experiences are customized based… Read More
2020-07-21 13:31
The retail sector is in a state of shock. Low footfalls, low conversions, and low sales have led to massive losses. A Coresight report predicts that a record 15,000 stores could shut down in… Read More
2020-07-21 12:23
Having worked in retail e-commerce for more than two decades, I’ve watched it grow and evolve into the giant it currently is. Retail e-commerce is a very competitive industry today, an… Read More
2020-07-15 12:04
Customers are demanding not only quality products but a sophisticated and attentive experience where they can effectively engage with brands. She is increasingly aware and knows exactly what… Read More
2020-07-15 06:09
In the words of Mukund Krishna, founder CEO of Suyati Technologies, “There is consensus on the need for improved customer experience (CX) across domains.”
But when it comes to… Read More
2020-07-06 12:31
We are entering the next generation of drugs and medicine, a pivotal point similar to where immunotherapies and monoclonal antibodies were twenty years ago. And not unlike Moore’s law… Read More
2020-07-06 07:13
Last year, a Finnish insurance company, Turva, was all over the news in its home country when its chatbot committed a blunder by referring to a customer’s newborn baby as an accident a… Read More
2020-07-02 14:10
How RPA is Bridging the Gap between Healthcare delivery, administration & Technology
When it comes to handling high volume, highly-repetitive tasks without human interference, busines… Read More
2020-07-02 12:33
Data Analytics, Blockchain, Bots – there are many new emerging technologies set out to disrupt the traditional insurance industry market. With the emergence of these disruptors, tradit… Read More
2020-07-02 10:42
The COVID-19
crisis offers an opportunity for businesses to push for innovations and
efficiency improvements. Here are five trends that businesses can leverage
during the crisis, to innovate… Read More
2020-06-25 10:01
COVID-19 has
impacted business in numerous ways. Demand has plummeted, supply is affected,
internal systems are also falling apart. We are not only facing uncertainty and
employee health ris… Read More
2020-06-24 12:10
As we ride the COVID-19 tide, businesses are duly acknowledging the need for automation in the post-pandemic future. It will help them operate more cost-effectively, become more flexible in… Read More
2020-06-24 11:53
On-site test or the traditional pen & paper examination
is a thing of the past! With the COVID-19 lockdown, there has been a sudden
revolution in the way examinations are conducted these… Read More
2020-06-23 12:22
Reopening businesses during the pandemic is a complex and challenging task. Businesses have to grapple with many variables to ensure they do not put their employees, customers, or the wider… Read More
2020-06-16 06:30
When you are a billion dollar company that has built a business with the Cloud as the foundation, a crisis like the COVID-19 pandemic cannot stop you in your tracks. Amidst all the chaos sur… Read More
2020-06-08 07:01
Online learning has created a level field for all. Students who could not afford the sky-high tuition fees of global universities are now able to polish their skills and qualify as professio… Read More
2020-06-01 08:01
Did you know that in December 2019, the Canadian company Blue Dot used AI to predict and report the news of the COVID-19 outbreak? Technology has come a long way since the last pandemic. In… Read More
2020-05-27 09:41
Analytics improves the insurance claim process
significantly. It offers several benefits for insurers, customers and other
stakeholders. It smoothens, automates and accelerates the claims pr… Read More
2020-05-27 07:48
RPA has always
offered significant advantages for the healthcare industry. The COVID-19
pandemic makes RPA almost indispensable for the healthcare providers and other
industry stakeholders… Read More
2020-05-26 13:02
COVID-19 has turned the world upside down. Business leaders who frowned at the idea of remote working are hailing the benefits of working from home and focusing on maximizing remote work pro… Read More
2020-05-18 11:00
More than eight out of ten companies consider CX the key to market dominance. Automation and analytics helps insurers improve CX on
normal days, and even more so during a crisis.
Seamless… Read More
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