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It's Emotional! Archives - Pretium Solutions Blog


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Pretium Solutions is the premier provider of cutting-edge, sustainable and globally recognized customer service, call center and sales training, consulting and leadership programs.
2013-12-04 13:38
Today we are pleased to feature another post by guest blogger Sarah Simon.  Sarah shares a recent experience with Home Depot to showcase how a potential customer service disaster can be… Read More
2013-08-28 16:28
Today we are pleased to feature a post by guest blogger Sarah Simon.  Sarah shares a recent personal experience to demonstrate how important it is for companies to take a good hard look… Read More
2012-07-06 03:49
One of the more well-known customer service goals is delighting your customers, a self-explanatory outcome for sure, but exactly how do you go about achieving this goal?  More specifica… Read More

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