With the Service Hub, HubSpot is closing the loop of the Lead lifecycle. First, leads are generated from inbound activities using the Marketing Hub.  Leads are then followed up with and opportunities are created using the Sales Hub. And now you can ultimately better serve customers, turning them into active promoters or your company and products!

Traditionally, companies have had to manage three or more different systems to effectively enable their sales, marketing and service teams, which can lead to an integration nightmare.  With Hubspot's Service Hub all three departments share a single platform and there is full visibility and reporting across all stages of the Lead Lifecycle.