We’ve decided to create some videos (or rather the Siamang Assistant has) helping to explain and express our beliefs on a series of ITSM topics.  You can watch these on You… Read More

This is video 4 of our collection. In this video we look at the idea of ‘out of the box’ project and is it really what it says on the tin If there are subjects you would l… Read More

This is video 4 of our collection. In this video we look at the idea of ‘out of the box’ project and is it really what it says on the tin If there are subjects you would l… Read More

As you know we are specialist in ITSM testing, so we are often engaged on a specific piece of work to deliver a single specific outcome – a project. Sometimes, we’re engaged… Read More

A recent client meeting via Teams commenced with the usual introduction round table of all participants . Working remotely as geographically dispersed teams of people around the globe meant… Read More

We’re currently working on a project(s) at a major client of ours. It’s part of a programme of work and in a portfolio of projects. But what is the difference? As you kn… Read More

10th December 2013 Bracknell, UK – Locally based IT Service Management consultancy, Siamang Ltd., announced today that it has entered a strategic partnership with Cherwell Software, th… Read More

The steps that form the Project Delivery Lifecycle can be often seen displayed as a funnel and I believe this to be an accurate representation of many ITSM Implementation projects over recen… Read More

As projects become more global, with project teams split across vendors, countries and even continents, the approach we take is increasingly important.  This becomes even more so when d… Read More

Good data management can be the difference between a successfully working and productive ITSM installation and a failing once. It is essential that good quality, consistent and “clean… Read More