Great customer service is critical for every business.
It is the backbone of your business, ensuring you build great connections with customers.
In fact, according to an Emplifi report, fou… Read More
When it comes to delivering impeccable customer support, the Philippines has consistently outshone many of its global counterparts. Once renowned for its voice-centric call centers, the arch… Read More
In the KOL Omnichannel Engagement ecosystem, MSLs must be empowered as the center of cross-functional omnichannel engagement. This is particularly important in the Pipeline Education… Read More
Omnichannel marketing has been a buzzword long back in the era when “multichannel” marketing was mainstream. However, lately “omnichannel” marketing has emerged as a… Read More
When business leaders around the world contemplate the most strategic locations to outsource their business processes, the Philippines consistently rises to the forefront of their considerat… Read More
Elyse Walker has retail in her blood.
She started her career opening her own outpost of her family’s Scarsdale, N.Y.-based Capretto Shoes on Madison Avenue before movin… Read More
Editor’s Note: This article was updated on October 23, 2023 to include the latest information.
As we plan our 2023 travel and training calendars, customer experience (CX) and… Read More
16 Successful Strategies to Make Money Online in 2023
Total time: You’ll need to stick with it. It won’t be hard to find, as Sweatcoin is almost always in the Top 10 downloaded a… Read More