When it comes to delivering impeccable customer support, the Philippines has consistently outshone many of its global counterparts. Once renowned for its voice-centric call centers, the arch… Read More

In the KOL Omnichannel Engagement ecosystem, MSLs must be empowered as the center of cross-functional omnichannel engagement. This is particularly important in the Pipeline Education… Read More

Hey there, fellow marketers and business enthusiasts! Ever wondered how to create the perfect omnichannel marketing strategy that not only grabs attention but also drives results? Well, you… Read More

Hybrid events take place both online and offline simultaneously, allowing guests to attend either virtually or in person. For example, if your nonprofit holds a hybrid auction, some guests c… Read More

In today’s digital landscape, customers have come to expect high levels of interactivity, connectivity, and immediacy across all touchpoints. Outdated synchronous interactions can no l… Read More

Ecommerce replatforming is the process of moving an existing ecommerce site to a new platform or technology stack. With ecommerce playing an increasingly vital role for retailers and brands… Read More