As you may know, I talk a lot about building relationships with your customers. However, this is just as important as building business relationships with your competitors. Now, I know you a… Read More

Conducting business abroad is not only immensely rewarding, it is also becoming essential. As the world gets smaller and travel between countries gets faster and easier we need to have the s… Read More

With the new year upon us, it is important to continue building your business relationships. In fact, now is a good time jump start your activities. Relationships are one of your biggest b… Read More

NOTE: THIS POST IS PART OF THE 4-PART "DIFFERENTIATE OR DIE" SERIES...u200b INTRO KEY #1 KEY #2 KEY #3 ➊ Do Your Homeworku2026 Make Your First Impression MatterIt&rsq… Read More

Her passion is inspiring and empowering and transforming lives and relationships. She believes everyone can become, achieve, be fulfilled, be successful and be happy with the right mindset… Read More

One of the very most sensitive operations in the call center industry may be the collection center. Revenue is a company's lifeblood, but handled incorrectly collection calls can perform an… Read More