Finding the perfect hotel for a London stay can be tricky, with countless options and locations available. Sunborn London offers something a little more unusual, as it’s not your standard bricks-and-mortar establishment; pick the Sunborn, and you’ll be staying on an extravagant yacht. But while it stands out from the crowd visually, does the rest stand up to scrutiny?

Sunborn London Yacht Hotel, to give it its full title, is located at Royal Victoria Dock, an area of east London that has undergone extensive regeneration and is home to the ExCel Exhibition Centre. Despite its Docklands location, the Sunborn yacht is easy to get to, thanks to the new Elizabeth Line that runs through the city, with stops at Heathrow Airport, Paddington, Bond Street and Liverpool Street, to name just a few, where you can connect to most other London underground lines. Arriving by car isn’t too much of a chore either, and with ExCel next door, ample parking is available just a few minutes walk from the hotel.

Arriving at Sunborn London certainly makes an impression. The vast open space in front of the floating hotel allows you to take in the size as you get closer to the riverfront. There’s a lift at dock level — one of few signs that the yacht was indeed built specifically for this purpose — which takes you directly to the stylishly designed reception level, where you are greeted by friendly staff, ready to check you in for a stay.

While the purpose-built yacht might not have sailed the Mediterranean, it still has all the features of a sea-going vessel, with heavy doors and raised sills. There’s even an impressive cruise ship-esque double staircase in the middle of the reception area, which is finished off with a crystal chandelier, adding a touch of elegance.

Sunborn London Yacht Hotel: The Room

We spent the night in a mid-range ‘Yacht Executive’ room with a balcony overlooking the surprisingly blue waters of the docks. The room was spacious and comfortable, with a good-sized desk area should you combine business with pleasure. There were a good number of plug sockets dotted about the room and at each side of the bed — something often overlooked — with a mix of UK and European sockets, which was a nice touch. Everything you would expect was there, including tea and coffee making facilities, a fridge and a safe, should you need them.

The bathroom was a reasonable size, with a spacious enough shower. Confusingly though, rather than having a simple shower control, there was a bath mixer tap with a shower attached. Once the water was turned on, a toggle needed to be pulled to direct the water through the shower head. With no bath in sight, this seemed rather odd.

Unlike the smaller rooms on the lower two levels, our room had floor-to-ceiling windows overlooking the water, with a double-glazed door leading out onto our little balcony, complete with two chairs. While it was a nice little bit of outside space, it wasn’t well designed in that once seated in the chairs, the view was of the solid steel safety barrier rather than the river. Perhaps some safety glass would be a better bet.

Despite that, it felt like a well-thought-out space, with considerate touches ranging from the surfeit of power sockets to the welcome bottles of water. Between 19 and 23m3, the rooms aren’t huge on paper, but clever use of space and light makes them feel far more generous than they could.

Throughout the cabins and the public areas of the yacht, there are lots of mirrors, reflective surfaces and warm-coloured wooden panelling, which adds to the character of Sunborn London, and adds to the sense of space, leaving you in no doubt that you are onboard a vessel.

Sunborn London Yacht Hotel: Lands End Restaurant

The onboard restaurant is located at the vessel’s rear, with an outside space providing views towards The O2 and Canary Wharf. Like the rest of the public areas, it is adorned with warm-coloured wood and reflective surfaces, making it feel both welcoming and light and airy.

We began by perusing the wine list and decided on a bottle of prosecco — such glamorous surroundings deserved a few bubbles! The bottle arrived at the table, was opened and poured, only to find that it had been served at room temperature. Our waiter did try to rectify this error, but the second bottle had also not been chilled. A cold bottle was eventually found from the Sundown Bar on the deck below, but two bottles had been wasted by this stage. It’s an amateur mistake to make and set a low bar for the rest of the evening.

Nevertheless, we put this mishap to one side and checked out the food offering. The menu had a good selection of options, with meat and seafood dishes available. However, the choice for those following a vegetarian or vegan diet was very limited.

I selected the mixed marinated olives as my starter, and my dining companion opted for the Gazpacho. Both arrived quite quickly and were tasty and fresh.

The main course was more of an issue, as I suffer from lactose intolerance. My only option was wild mushroom risotto with vegan cheese and grated truffle, with a seasonal house salad on the side. My companion had more choice and opted for the ‘Sunborn’ fish ‘n’ chips, which consisted of beer-battered haddock, pea puree and chunky chips.

When the food did arrive at the table, it looked well presented, and while the fish fillet did look relatively small, the risotto was somewhat more substantial.

The wild mushroom risotto was well cooked, the risotto rice was tender, and the dish was well seasoned and tasty. The side salad, however, did leave a little to be desired. There was little or no dressing to add flavour, which was disappointing.

The fish and chips were fine, if unexciting. It’s a dish that’s difficult to get wrong but also difficult to impress with. The kitchen managed to stay in its lane, offering something perfectly acceptable, with fresh chips and tasty mushy peas, although portions were a little meagre.

Dessert was again lacking in options for my needs or those on plant-based diets, with fruit and sorbet being the only, somewhat unimaginative, options. I reluctantly opted for the three flavours of sorbet, while my dining companion opted for the much tastier-sounding Bakewell tart with ice cream.

The Bakewell tart arrived without a hitch, but the lack of attention to the order in the kitchen meant that I was served two scoops of sorbet and one scoop of ice cream instead of three of sorbet. Luckily I noticed before I started to eat it, and I immediately notified the manager of the error. My issue is an intolerance rather than an allergy, but had it not been, this could have been a more significant problem.

With few guests in the restaurant the night we dined, there was little excuse for the multiple errors. While a long way from fine dining, the food was perfectly acceptable, but the lack of imagination in the menu and the lack of care in serving the drinks and meals tarnished the experience.

Sunborn London Yacht Hotel: Sundown Bar

After dinner, we headed down a deck for a nightcap at the Sundown Bar. As you enter the bar, lights and reflective surfaces surround you from every angle, making it just a little overwhelming against the dusk outside. We decided the sensory overload was a little too much, so we chose a seat on the outside deck with views along the docks to The O2 beyond.

The overall environment and vibe of the place were pleasant and lively, with most patrons spending their time either gazing into each other’s eyes or gazing at the myriad lights of the city twinkling away in the distance. A surprising amount of time can be wasted simply watching the Emirates Air Line cable cars crossing the river, their red lights floating across the skyline in contrast to the blue and white lights of the city.

There is a good selection of drinks available, but they are a little pricey, even allowing for London prices. A Diet Coke and a double Woodford Reserve bourbon came in at £20. The service was swift and friendly, recovering from the faux pas at dinner and rounding off our evening well.

Sunborn London Yacht Hotel: Breakfast

Breakfast the following day was on the outside deck of the Lands End restaurant and consisted of a cooked breakfast from the kitchen alongside a self-service buffet. The mix of table service for the hot food and self-service for the rest isn’t that unusual, but it was also self-service for tea and coffee, which, for a luxury hotel, is much less common. Disappointingly, there was hardly any hot water left in the urn to make tea, and what was there was lukewarm at best.

The breakfast was perfectly adequate and served quickly, suggesting that it is precooked in the kitchen and then plated up when ordered. While that’s not a significant problem, it is disappointing to be served fried eggs that have been kept warm a little too long when a fresh egg takes only a minute or two to cook.

Sunborn London Yacht Hotel: The Verdict

Our stay at the Sunborn Yacht Hotel was a mixed experience. Had we used the yacht as a base, enjoying the room, the location and enjoying a drink or two at the bar, we’d have been delighted. There’s so much to like with good-sized rooms at sensible prices with a unique experience that you can’t replicate anywhere else in London. It may not be quite five-star luxury, but you’ll have no difficulty justifying spending the money. Rates, incidentally, seem to hover at around £240 a night, unless there’s a significant event on, but drop as low as £150 on some off-peak nights.

With countless highly-rated dining options within just a few minutes’ walk from the Sunborn, it’s a surprise and disappointment that the restaurant can’t match the standards that the rest of the hotel sets. With those other options available, though, it’s not something that should put you off, as it’s the hotel that holds the appeal.

What: Sunborn London Yacht Hotel
Where: Royal Victoria Dock, London E16 1AA
Web: SunbornHotels.com

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