ITIL was formerly an acronym for Information Technology Infrastructure Library. It is the most widely accepted approach to IT service management (ITSM) across the world which is recognized as a set of detailed practices for service management in the IT sector. It is a framework that helps standardize the selection, planning, delivery and maintenance of IT services within a business.

With the aim to improve efficiency and enhance service delivery, ITIL Certification Training provides IT administrators with guidelines and best practices to enable them to lead as business service partners. It focuses on aligning IT services with the business requirements to facilitate business change, transformation, and growth.

Microsoft, IBM and Hewlett Packard Enterprise (HPE) are examples of organizations that mainly function on ITIL guidelines.

Levels of Certification

To complete the entire ITIL certification exam conducted by Axelos, you need to finish 5 stages of online/ classroom courses and pass the examinations conducted at each step. The certifications are as mentioned below:

1. Foundation:

This is the entry-level certification for those who wish to start their career or those who wish to learn ITIL and get certified. The Foundation level has no pre-requisites as it highlights the five practice areas along with the different lifecycle stages the processes used and their contribution to service management practices.

2. Practitioner:

The first exam of this certification was conducted in 2016. Upon completion of the Foundation certification, an individual can opt for this certification to become a contributing member of his team by adopting and applying the ITIL methodologies to help support the business.

In this module, the ITIL admins will learn organizational change management, communication skills, and metrics.

3. Intermediate:

Every module in this third stage deep dives into the various components of the ITSM. The track is split into service lifecycle and service capability modules.

4. Expert:

Admins demonstrate the entire ITIL scheme at this stage that helps obtain the best skills and practices of ITIL. They are expected to have completed 17 credits from the previous modules along with the Managing Across the Lifecycle module. The Admins are required to pass the exam to get the Expert Certification.

5. Master:

At this stage, the admins are required to explain in detail how they achieved the desired outcome of their business including how they chose the area of their study, principles, methods, and techniques used. This level does not have any certification exam, the admin is only required to complete a set of assignments and a series of oral interviews.

Benefits of ITIL certification

• ITIL Certification provides you with the best practices with a systematic and professionally valued approach
• It increases productivity, efficiency, and effectiveness by improving the ability to identify, plan and support the IT services
• It helps to identify and concentrate on higher-value activities to improve business productivity
• The training makes you think out of the box to come up with innovative methods of working and improving customer satisfaction and user experience
• Improves career prospects.

To ensure that your career gets on the fast track do consider the ITIL Foundation and Certification Training Course from Graspskills.

The post What is ITIL and its various levels of certification how will you benefit from it? appeared first on Graspskills.