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Over the last decade, PITON has emerged as an industry leader in helping "high growth" enterprises acquire, manage and retain their best customers. Over 90% of our business today is derived from providing world-class inbound call center services. We partner with clients to help them improve operating efficiencies, drive revenues and enhance the customer experience. Our award-winning focus on operational excellence and innovation ensure continued success for both us and our clients, and allows the delivery of higher quality service at a substantially reduced cost. As organizations evolve in the increasingly competitive market place, and focus on their core competencies, PITON will innovate and grow with them, providing the tools for successful customer acquisition, management, and retention.
How To Create A Conflict-free Workplace
2019-07-23 06:01
How do you create a conflict-free workplace? How to handle conflict Assess the situation calmly Establish proper rules and protocols Lead by example Be a good listener Address issues instead… Read More
The Use Of AI In Call Centers
2019-07-04 09:10
How is AI being used in call centers? Streamline data acquisition and processing Replace IVR Augment call center agent skills Monitor team performance Predict customer needs and behavior The… Read More

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