2019-12-05 11:32
Kirana stores or the small neighborhood shop has always been predicted to close down in the face of competition. In the mid 90s when the Foodworld Supermarket chain started, everyone expecte… Read More
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An Indian And A Retailer! Blog
v-rajesh.blogspot.com
V Rajesh is a Retail Expert, with vast experience in the Indian Retail Industry. This blog is now a reference point regarding the Indian Retail Sector
2019-11-30 08:30
One of my pet topics! During a session where I was explaining about MRP being irrelevant in the current market scenario, an interesting question/ counter point came up.This point was … Read More
2019-11-27 08:22
I have been remiss in sharing thoughts and insights about Retail in the blog due to lot of travelling and extensive engagements. Let me resume by sharing some articles I had written for my n… Read More
2019-03-29 09:25
David Ogilvy, one of the gurus of advertising is credited with this quote; “I never assign a product to a writer unless I know that he is personally interested in it. Every time I have… Read More
2019-03-12 15:01
March 2009, when I decided to start my blog “An Indian and A Retailer”, has definitely become a defining moment in my life journey. Ten years and 1,00,000 plus views later, the b… Read More
2019-02-08 07:00
E-Tail is a subset of retail and is largely about purchase of products (goods) online. However, the term e-commerce continues to be used for this segment. Apart from being misleading, this c… Read More
2018-12-06 11:58
Trade in India is centuries old and historically the stories of our spices, etc., reaching many foreign shores, abound. From a historical perspective, it was these riches that attracted trad… Read More
2017-10-04 07:07
I recently read an interesting article in Times of India (Click here to read the article) about physical retail offering competitive and lower prices. This is from a report published recentl… Read More
2017-01-04 13:52
Omni channel retail is being touted as the way forward and the future of retail. Hence the high interest levels as also the aspiration to move in that direction. However the road is not an e… Read More
2016-11-17 12:26
Managing adequate change has always been a challenge in retail. Especially when the majority of shoppers tend to pay for purchases, even of the smallest value, with the largest of denominati… Read More
2016-10-19 11:42
The latest buzz word that I am asked about in various forums is Omni Channel and how a retailer can become one. In many cases the understanding of what Omni Channel Retailing is very hazy. I… Read More
2016-07-22 13:53
The Kabali fever is on and I succumbed to it! After watching the movie some interesting perspectives with regard to retail cropped up in my mind. Obviously the power of branding and the abil… Read More
2016-06-16 13:51
I have been writing about the disruption in the way people shop for some time now. Technology like Google Glass, HoloLens, 3D Printing, etc., is going to disrupt the retail environment as mu… Read More
2016-04-28 07:27
I saw a cartoon in a leading national daily and was struck by the irony in this illustration. Although it is prima facie humorous, it is also a reflection of the reality and holds a very str… Read More
2016-04-04 12:51
The recent spate of messaging by the online Retail majors hinges on reassuring the shopper that it is very easy to return or replace what has been purchased.This is a core shopper expectatio… Read More
2015-12-10 11:55
Google Glasses coupled with 3D printing opened up a whole new dimension of shopping. I had written about this and a blue sky idea was that people might move away from purchasing products to… Read More
2015-09-28 12:57
There are countless jibes that are directed at women about shopping and their fondness for the same. However, it is a reality which is not well known that there are validated reasons for the… Read More
2015-08-18 08:43
It is becoming common place to see mega sales and promotions being advertised and promoted by online retailers in India. However, what puzzles me is their timing. Most of these promotions ar… Read More
2015-07-13 15:01
It was perfectly acceptable to see names like Bharat Departmental stores or even Bharat Mall even for stores which were only 400 – 500 square foot on average and be crammed with produc… Read More
2015-05-08 11:36
May 9th holds a special place in my heart as it is the day when the first store branded as Foodworld was opened by RPG Retail (now known as Spencer’s Retail). Retail as a sector has be… Read More
2015-05-08 11:36
May 9th holds a special place in my heart as it is the day when the first store branded as Foodworld was opened by RPG Retail (now known as Spencer’s Retail). Retail as a sector has be… Read More
2015-03-19 06:13
The staff in any physical store plays the role of being the face of any Retailer. Shoppers can interact with them and address all their queries, concerns, etc., to a “person&rdqu&hell…Read More
2014-12-27 10:31
Yet another year has gone by and from many perspectives, it has been a memorable milestone in Indian history. Positive sentiment which was kicked off early in the year became firmed and tran… Read More
2014-12-27 10:31
2014-12-02 06:42
One of the main attractions of purchasing apparels is trying out the various clothes and feeling good about it. This is an important component of apparel shopping and in India; this is often… Read More
2014-10-17 05:01
“Buying Sales” is not necessarily a bad thing unless one does it without having a clear idea about why it is being done. So, what is buying sale?It is a term used to define very… Read More
2014-09-28 07:34
A few days ago I was quite surprised to see this advertisements for a fairly well known silk saree shop which has several outlets in the city. End Of Season Sale (EOSS) is by now a familiar… Read More
2014-09-09 16:10
In June 2014 I had penned “A Retailer’s wish list to Shri Modi” which was published in ET Retail. Within a span of 100 days I got an update about one of the points hi… Read More
2014-08-27 14:04
When the whole world is going gaga about social media and now people are starting to talk about the possible decline of the same, Indian Retail seems to be watching this trend from the sidel… Read More
2014-08-27 14:04
When the whole world is going gaga about social media and now people are starting to talk about the possible decline of the same, Indian Retail seems to be watching this trend from the sidel… Read More
2014-07-29 12:28
Several months ago, when exploring future trends about Retail and shopper behavior, a convergence of technologies like 3D printing and Google glass presented a huge opportunity which might r… Read More
2014-05-30 12:07
In the din created by the argument and debate about FDI in multi brand Retail, several key issues about Indian Retail is falling between the tables. The fact is that the largest constituent… Read More
2014-05-27 14:25
Sometime ago I had written about the app developed by Neiman Marcus and how they had rolled it out under the umbrella of NM Service which offers a personalized shopping experience. They then… Read More
2014-05-16 16:45
In the late 80’s and through the 90’s when the Indian economy was growing, a common issue cropped up with many business houses which had been family run and managed. Most managem… Read More
2014-04-07 14:07
A recent idea implemented by PepsiCo at a London bus stop got me thinking about the similarity with regard to a person’s waiting state between the situation at a bus stop and in a stor… Read More
2014-03-24 09:59
Customer Satisfaction is the most overused and abused term. There is a whole universe of business opportunity that revolves around these two words. Over the years this has morphed into varia… Read More
2014-03-11 06:19
The SALE season is upon us!Every Retailer, especially those in the lifestyle space routinely announce and execute the “End Of Season Sale” (EOSS). Advertisements, posters, etc… Read More
2014-02-28 14:18
The irony of customer service is that the store staff are trained and expected to deliver great service but invariably the systems and processes are counter to this intent. More importantly… Read More
2014-01-27 14:39
Showrooming was a concern when shoppers used to come to the physical stores, check out the products and then purchase it online because of a better price. Just when this was becoming a cause… Read More
2014-01-25 15:26
Indian Retail is going through a evolution at jet speed and the Indian shopper is changing at an even faster pace. With information at their finger tips (literally and figuratively) they are… Read More
2014-01-14 08:10
My article for Economic Times Retail details some predictions for the Indian Retail sector in 2014. The first point naturally talks about the FDI in Retail and how it is not going to happen… Read More
2014-01-06 11:49
The hot topic nowadays is “Big Data” and therefore analytics. This promises to have great potential for Retailers in terms of understanding and interpreting shopper behavior and… Read More
2014-01-06 11:48
I recently saw this tender coconut vendor in a locality called Mylapore in Chennai. His name is Mr. Rajkumar and when I asked him about the neatly printed price ticket, he said that he decid… Read More
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