Last week I distributed a Lessons Learned document to my project sponsor, project team and end users. The project kicked off about four months ago and we have converted two of eight warehouses from one warehouse management system to another in that time frame.

The organization I am engaged with does not have a project management process in place so lessons Learned is a new concept to them, however at a recent project status meeting one team member asked, “Don’t you do lessons learned at the en