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AI Use in IT, Challenges, and Limitations

There are sensational narratives out there that describe Artificial Intelligence or AI as man's last invention. Other interpretations of this view are that AI is man's algorithmic savior. AI will increase human innovation, treat incurable diseases, and enhance human creativity.  

Such notions have given rise to AI solutionism, where this technology infiltrates every aspect of life and, to some extent, dominates society. AI, therefore, presents an existential danger to humanity.  

To quote Nick Bostrom, an AI specialist and Oxford academician, "Before the prospect of an Intelligence explosion, we humans are like small children playing with a bomb. Such is the mismatch between the power of our plaything and the immaturity of our conduct."  

These extreme views on AI development cause hysteria, giving much fodder to AI-inspired blockbuster movies. Unfortunately, such inferences also handicap the real progress of AI development. Lofty ideas on artificial intelligence jeopardize its value to society, setting unrealistic expectations of its capability.  



This post first appeared on Customer Service Today, please read the originial post: here

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AI Use in IT, Challenges, and Limitations

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