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5 Must-Have Tools for Remote Work in Contact Centers

With the world’s largest work from home experiment beginning, many companies and employees find themselves in unknown waters. Can workers be as productive remotely? Will they still be able to access all the systems and data needed for their job? How will they communicate without coffee breaks and water coolers?



This post first appeared on Customer Service Today, please read the originial post: here

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5 Must-Have Tools for Remote Work in Contact Centers

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