I know what some of you are thinking – another year, another Act! version. Like it or not, technology is not standing still and one of the reasons that the Act! software product has th… Read More

Tech Benders is pleased to announce that Act Consultant Roy Laudenslager recently earned the spot of Featured Partner on the Act! Community forums. The forums, located at http://community.ac… Read More

I’ve been personally using Act! Premium v19 for my own production database since it came out earlier this month and feel that Act! v19 is “ready for prime time.” However, t… Read More

A Facebook friend recently posted that he was looking for a CRM product. Within an hour’s time he had received dozens of suggestions ranging from Zoho, SugarCRM and Salesforce to non-C… Read More

Click Here to Register for the next meeting of the Virtual Act Users Group We will be holding the next meeting of the Virtual Act! Users Group on Tuesday, September 20, 2016, from 12:00 PM… Read More

We’re excited to announce that Act! v18.2 is now available!  If you are an Act! Premium subscriber, you are entitled to receive the latest Act! Premium updates and enhancements as… Read More

I usually don’t mix politics with my Act! consulting but I read an article over the weekend that just fascinated me mainly because it showed that even the wealthiest folks with ostensi… Read More

We all receive an over abundance of e-mail, and your Act E-Marketing blasts might get lost in the clutter.  Here are a few tips that will increase your “open rate”. Concentr… Read More

Are you still running an older version of the Act! software? Maybe you’ve thought about upgrading to a newer version, but were not sure it would fit into your budget. Act! is much more… Read More

Most businesses understand that Act!is a game-changing tool that will allow them to work smarter and build their businesses faster. Just as building initial relationships with prospects is i… Read More

Having written numerous books on ACT! software I frequently receive phone calls from strangers that go something like this: “We purchased ACT! a few years ago and it’s just not w… Read More

Using Zapier to import data into Act! is an easy-to-set up method for adding information into Act! from your various other business sources.  Zapier does this by performing ‘zaps… Read More

Whether your business is large or small you know the amount of time it takes to keep organized, track customers, follow-up with them, and market your products to them.  It can be overwh… Read More

Hiring an Act! consultant is a smart investment if you own Act! and want your business to grow. Sales are the lifeblood of any business and having a good sales pipeline along with a good fou… Read More

The question I am asked most often is, “How do I get my Act database into the clouds?”  The second most frequent question I receive is, “Do I have to go with a hosted… Read More

One of the primary purposes of using a system like Act! is being able to learn more about your customers.  This customer data will make your business more successful.  Act! has a v… Read More

We have to ask…what are some of the Salesforce.com causes for attrition and how may those considerations affect the choice your business makes when it comes to choosing the right… Read More

Act! software can benefit any type of business. It’s never too late to get started building processes into your database that will make you more productive and profitable. Using your A… Read More

As the author of 13 books on various CRM software applications and the creator of the lynda.com Act! training videos I am often asked to compare the various CRM products.  Potential CR… Read More

Act Ides of March Seminar Register Now for the Act Tech Support Webinar You probably love a good mystery – but not when it comes to your Act database!  If you’re like mos… Read More

When I purchased my new all in one tablet last year I thought I was going to purchase the Microsoft Surface Pro. However, I decided on the Lenovo Yoga 900 because the comparable Surface Pro… Read More

We’re really excited about this version of Act! because it adds  new features designed to make you more productive in less time.  But don’t just take our word for it… Read More

‘Tis the season to be jolly – at least if you are using Act! E-marketing to send out holiday greetings! I recently held a webinar and to show you how to send out a great lookin… Read More

I have had numerous calls and emails from Act! users over the course of the last month asking me if Act! will work with Windows 10. I’ve also had a number of calls from users who have… Read More

Some of us love Act because it has a very friendly and easy interface.  Some of us love Act because it has so much functionality.  And some of us would love to know the fastest wa… Read More

Many Act! software users get confused with the distinction between Act! fields and Act! tables. In Act!, a field is a single piece of information such as a zip code, e-mail address or phone… Read More

It seems like questions from Act users come in waves.  Last week I received two very similar questions. “Karen, I contacted Card Scan to try and get the updated software so my Car… Read More

When I work with Act users with either Swiftpage E-Marketing or Act E-Marketing I like to point out that there are two separate but equal processes: Composing and sending an e-blast Reportin… Read More

I had someone call me last week who was enraged that Act! Support was not able to help them convert their Act! 5 database (circa 1999) to the latest version, Act! v17.    Another c… Read More

This week brought not one but three clients that called me upset that Act! had “eaten” some of their contacts.  In all cases we were able to solve the mystery of the missing… Read More

For all of you who are currently using Act! v17 – or thinking of moving to v17 I have great news:  Act! v17.1 is due to be released on Wednesday, February 25th.  This update… Read More

Back in 2008 I wrote a blog article recommending that you switch to an Act! E-Marketing account if you were sending out marketing blasts of over 50 emails/send.   Here it is 2014 (gasp!… Read More

Windows XP, the operating system of choice for most PC users for the past ten years, is being officially phased out as Microsoft “sunsets” support for the product in all respects… Read More

Many Act! users routinely head to the Export Wizard to send their information not realizing that there is a much easier method for exporting Act! data.  You’ll find the Export Cur… Read More

The Best Way to Link Act! to QuickBooks or Sage 50 Small businesses require two solutions to effectively manage their front and back office operations: A CRM solution to manage front office… Read More