Why do some interactions have to be so difficult?

I’m 99.89% sure you’ve been in a position with a client where the initial scope of the project changes, or a new “want” is added in.

One process I’ve found helpful is a web design client form.

In the past, I’ve relied on phone meetings or email chains to get an idea of what the client wants and needs.

Let me tell you, that is a way to get severely disorganized.

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