Many users face problems while logging into their HBO GO account from any of their Kindle Fire devices. So, to avoid this inconvenience, we have come up with few quick troubleshooting steps for fixing the issue without wasting much of your time.

While Signing in to your HBO account make sure you enter the username and password correctly as it might be the reason for login issues. Your cable provider will be responsible for providing this user name and password. So, if in case you forget your username and password, then immediately contact you cable services provider for resetting the password for you. If you remember the Username and password then go through the following passage.

Go through the following steps for resolving the HBO GO Singin issues on Kindle Fire tablet:

1. Try to Login to your cable provider’s official website:

• Open the website of your cable provider and click on “Sign in.”
• Enter the user ID and password given by your TV provider for your account with them.
• Once your account opens, go through the next troubleshooting steps.

2. Delete the cached data:

• Clear the cache and data
• Click on the option for “Settings” available at the home page.
• Select the option for“Applications” and click on to “Manage All Applications.”
• Move down the list to find the HBO GO
• Click on the option to “Force Stop.”
• Click on “Clear Cache.”
• Select the option to “Clear Data.”
• Move back to the Home screen and try to login to your HBO GO app. Check if you can log in or not. If you are still not able to Sign in, then move on to next troubleshooting step.

3. Reset the HBO GO application on your Kindle Fire:

• Clear the cache and data
• Click on the option for “Settings” available at the home page.
• Select the option for“Applications” and click on to “Manage All Applications.”
• Move down the list to find the HBO GO
• Select the icon to “Uninstall” the app. If you receive a prompt for confirmation, then click on “Yes” or “Ok” as per the available option.
• Visit the Amazon App store. Search for HBO GO app, download and reinstall it on your Kindle tablet. Now try to login to that application. Check if now you can log in or not. If still, you are unable to log in, then try clearing the Browsing history.

4. Delete the browsing history:

Clear the browsing history of your Kindle tablet. If you do not know the steps for deleting the browsing records of your Kindle, then google the steps and follow them. You can type “Help for cookies” in the Google search field.

Performing these troubleshooting steps might resolve the issue. But if you still face the problem then make sure you are using the latest version of HBO GO app on your Kindle fire device. Also, check if the firmware of your Kindle fire is updated with the most recent version available in the market. You can take your Kindle Fire device to any of the nearest service centers to ensure that no hardware or software issue is going on with your Kindle Fire tablet, as it might be the reason behind login issues. For more problem with HBO GO always reach out for HBO Help steps to quickly fix the issue.