For IT asset managers, responsibilities aren’t getting any easier to perform. Innovation initiatives and digital transformation offer promising potential, but frequently these professionals struggle to cope with the mounting pressure to generate results and cut costs in a change management environment.
As IT Asset Management (ITAM) continues to evolve, one thing is becoming more and more certain: change is – and always will be – an essential element of your Itam strategy. Unless, of course, you don’t mind all the headaches, long hours, and sleepless nights that come with ignoring it…
A Good Place to Start
Evolving your Itam Strategy is much easier said than done – experts rarely have an opportunity to make quick, seamless changes where asset management’s concerned. Enterprise operating models, organizational frameworks, and technology architecture are typically involved, if not entirely reliant, on your ITAM strategy to function.
Without agile, adaptable capabilities to perform change management, unexpected costs, inefficient processes, and unproductive downtime can be created whenever a switch is made. For many, this also means opportunities to implement new technologies or take advantage of market developments move from unlikely to impossible.
As the pace of innovation and ITAM development accelerate, you must prioritize the ability to develop and integrate change management strategies into your technology management environment. Otherwise, you’ll find yourself quickly losing ground and falling behind competitors that embrace flexibility to create a more disruptive, proactive business future.
Four Change Management Thoughts Your ITAM Needs to Succeed
Unfortunately, there’s no such thing as a one-size-fits-all change management strategy. ITAM solutions vary not only from one organization to the next, but often from one initiative or department to another in the same company. When change is introduced, a poorly planned strategy can be your worst technology management nightmare… unless you consider these four things:
Scope & Impact
How many changes will your ITAM program need to make? How will these changes impact your organization – will their effects be felt from the top down, or by just a handful of employees? Understanding the people and processes involved is a logical place to start.
Identify Your Leaders
Once the necessary scope is determined, you need to know who to go to when things inevitably change. Clearly defining these roles and responsibilities before an issue occurs accelerates resolution and minimizes the harm resulting from downtime and inefficiency.
Consider Culture
Like virtually any other technology solution, ITAM can only work if your employees buy in. While it may be difficult to “measure” the impact evolution can have, acknowledging culture’s influential role in change management and addressing how to get workers onboard with these strategies is an important step to take.
Program or Project?
Once you’re ready to make ITAM change management a reality, there’s something you should know: there’s no correct way to implement it. Should you make change management a standalone program led by a team of ITAM experts, or should it be a separate component of each potential project/initiative? That’s for you and your unique analysis to decide!
Organizations are using ITAM to drive massive business improvements – and digital transformation makes it impossible to ignore the role change management must play to make this possible. If your team could use some expertise, check out AOTMP® University’s Change Management: Executing & Monitoring Change Course today.
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