Error During a Software Update
When you install your Roku player, it is supposed to look for the latest version of the software automatically and update it during the setup process. The player will also check for periodic updates every 24 to 36 hours and execute it randomly whenever the streaming device comes on. The usage of the Roku device is usually uninterrupted during the process.
A good connection to the internet is absolutely essential to perform a complete software update. In the case of an unexpected network disruption or if the connection is weak, chances are that the device is unable to perform the latest update. An onscreen Error message stating ‘Unable to update software’ will be displayed. The device will also ask you to manually click on ‘Try updating again’. The error codes displayed during this time are 005, 001, 002 or 003. For extended outages, an error message is displayed within Roku’s support site itself.
Even after multiple attempts, if you still keep getting the error message, then the failure to update is generally due to a connectivity issue.
To resolve this:
Check if you have connected the Roku device to the correct network. The wrong SSID or network name can lead to a failed wireless connection. To check if your network selection is correct, look under the ‘Choose your network’ screen to see if your network is displayed.
You should also verify if your router is working properly. Use another device such as a computer or mobile device to connect to the router and see if you can establish a network and access to the internet.
Verify if the strength of the wireless signal is strong enough. The password entered by you should be correct and other devices should be able to access the internet. In such a case, it most probably has to do with the strength of your wireless signal. Keep the Roku device as close as possible to the router. The farther you take the device away, the weaker the signal.
In a final solution, you can restart your router and your Roku player. To accomplish this:
- Go to ‘Settings’ and then click on ‘System’
- Here, tap on ‘System Restart’
Note: You can do the same steps if you have a Roku TV.
Where most Roku devices are equipped with a wireless setup, some players also come with capabilities to connect to the Ethernet. Try connecting the cable directly for fast and efficient performance of your device. Still your facing error 003 while updating your Roku software and you need any assistance call us 1-844-965-4357 or visit us at rokuactivationcode.com
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