With increasingly evolving technology, we are witnessing rising customer expectations across all industries. In order to stay updated with the present day customers, contact centers need to up their game of enhancing customer interactions. One such feature is ‘Live Chat’ that is fast replacing conventional channels of communication. While you know customers are browsing through […]
This post first appeared on Why Predictive Dialer Software Is Most Suitable For Large Enterprises, please read the originial post: here
