Whatsapp is a free messaging app that was launched in the year 2009 and can be accessed on various platforms such as Android, Blackberry, MAC OS, and others. This app allows users to connect with their family and friends using the internet as a medium. Whatsapp is a cross-platform messaging app by which text messages can be sent to the other users. Whatsapp has successfully replaced the offline text messaging system to the online chatting by introducing the feature of instant messaging.
Whatsapp has also provided the feature of voice calls and video calls that gives an amazing user experience. Most of the business application development companies use similar features as that of WhatsApp in developing an interactive mobile app for a Business.
Since the year 2009, WhatsApp is being used for chatting purpose but a few years earlier, WhatsApp is being used by the Businesses to deal with their clients. It has become a channel to sell and buy the products or services by the users worldwide.
These users can be the customers and the business owners. Businesses can create a professional profile by entering all the relevant details in it. After that, customers can be added to the WhatsApp network by the businesses by adding their contact numbers. This will help businesses to broadcast their products or services. Whatsapp has a feature of ‘WhatsApp web’ that allows users to scan the QR code of WhatsApp by which WhatsApp can be easily accessed from a desktop. This helps in doing broadcasting process easy.
Companies that provide business app development services, design a feature in the business mobile app by which businesses can share the images or videos related to your business to a customer. If you are into wholesale business then you share the information with the suppliers or the other buyers.
The technical experts of WhatsApp believe in providing better customer services and so they are planning to modify the application for both small and large businesses. As discussed above, a separate profile for business owners will let the consumers know easily about a business.
