Brian Hannon, Chief Commercial Officer of VoxPro chats to Martech Advisor about the essential CX best practices for companies to provide a seamless, personalized and delightful experience to their customers, many of whom prefer to communicate mobile-first. Read on to also get insights into B2B versus B2C CX and the importance of breaking down data silos and upgrading the skills of your CX team.
Discussing Effective Customer Experience (CX) in a Mobile-First World
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mobilefirst
Brian Hannon, Chief Commercial Officer of VoxPro chats to Martech Advisor about the essential CX best practices for companies to provide a seamless, personalized and delightful experience to their customers, many of whom prefer to communicate mobile-first. Read on to also get insights into B2B versus B2C CX and the importance of breaking down data silos and upgrading the skills of your CX team.
