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The Fine Line Between Customer Service and Being Overbearing

Tags: thinking

As readers of this blog know, much of the content I write about comes directly from the Business Acumen learning sessions I conduct for clients around the world.  This week, I am in Europe facilitating a session for high potential leaders looking to further develop their Critical Thinking skills in the areas of strategy and financial management.  When talking about strategic thinking, learners explore the different value propositions offered to customers and choose between Product Leadership, Operational Excellence, and Customer Intimacy as their primary focus and offerings.



This post first appeared on Advantexe Advisor, please read the originial post: here

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The Fine Line Between Customer Service and Being Overbearing

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