The Blue Screen Error Code 01024661 issue in the HP Officejet Pro 6968 Printer can be resolved by resetting the printer.
- To reset the printer, you can turn off the printer when it is turned on you should remove the power cable of the printer.
- Make sure that you do not proceed with any operations for the next 60 seconds.
- Reconnect the power cord to the printer to its backside.
- Ensure that you do not use any surge protector and UPS to connect the printer to the power.
- If the printer is connected to a surge protector, it can result in some issues.
- The printer won’t be able to draw some power, and it may result in printer failure.
- The printer connection can be made with the UPS, it can result in printer failure. After the connection, the printer will start automatically.
- If the printer does not turn on manually, you can power on the printer manually using the button on the printer.
- After turning on, the printer settings will be restored, and it can result in the new printer setup.
- When the printer boots up, re-enter the time and region in the printer after turning on check the control panel of the printer to solve the issue.
- Sometimes, the issue in the printer can also be fixed by using the printer software names HP print and scan doctor.
- If the printer is setup properly, the issue should have been fixed by now, and the blue screen on the printer’s control panel should disappear. Test print a document from the printer and check the display panel of the printer.
This post first appeared on HP Office Jet 5255 Printer | New HP Printer Model, please read the originial post: here