In the current era of digital technology, viewers wish to get the best experience of their favorite sports, news, movies, and family programs at reasonable prices. In response, Cable TV service providers offer a wide range of choices for their consumers. But these choices are sometimes challenging as users get confused while selecting the ideal option for enjoying their favorite programs without paying extra. We have evaluated the services of the best Cable TV providers across the USA through in-depth analysis of customer satisfaction reviews. After evaluating the features like pricing, channels, contracts, and availability, we come up with Spectrum, XFINITY, and Cox as 2018’s best cable TV service providers.
Charter Spectrum
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Charter Communications renamed Spectrum after acquiring Time Warner Cable and Bright House Networks. It provides the extraordinary Cable TV service in almost forty- five states across the United States. Currently, it has earned a significant reputation among the businessmen and users due to its reliable and amazing digital facilities like internet, TV, and Voice services. It offers deals for Cable TV along with super-fast and reliable internet service in three astonishing packages. Each package of this company has specific characteristics that make it affordable for consumers. The people offer excellent deals of Cable TV, Internet and Phone service. Through my cable internet users can access three attractive triple play packages i.e.TV Select TV Silver, and TV Gold. With these astonishing packages, they deliver tons of premium quality channels (over 200) in HD along with the free DVR facility. Users can enjoy thousands of 3D movies and TV shows with On-Demand feature cable TV. The Spectrum TV App allows users to access live streaming of favorite channels in HD and perfectly pair the cable TV with their internet. Moreover, the best-selling fact of this remarkable corporation is its ‘No Contract’ policy. Unlike other service providers, it allows users to end cable TV contract anytime without applying any extra charges. All of these cable TV features costs users $60 a month which is not the worst pricing comparing the extent of its service. In 2018, that business got 63/100 from ACSI.
Comcast XFINITY
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XFINITY is currently offering its Cable TV services in more than thirty-nine states of the United States. It is well-received among the users due to its consumer-friendly approach. While most of the providers require users to bundle up their TV with internet service, XFINITY does not believe in this practice. Instead, it offers free selections of all its five packages without bundling up with the internet. It provides a variety of favorite sports, movies and family network for its consumers through its astonishing packages like Starter, Preferred, and Premium. Starter Package covers up to 40% of favorite channels and users get access to over 140 channels including HGTV, TNT, ESPN, NAT GEO WILD, FX and many more. Whereas, Preferred and Premium packages offer more than 200 channels like MLB, ESPNEWS, MGM, and HBO, STARZ ENCORE, etc. With its bundle deals, it provides an incredible blend of entertainment, such as the fastest internet, high-quality channels with free DVR, unlimited dialing in almost half of the world, and professional home security package. Although Comcast Starter package ($49.99/mo.) is less-expensive than Spectrum Select TV ($64.99 for 130 channels), it does not offer features like free access to the apps of favorite channels and demand-driven content. However, it also provides no contract for TV service, but it requires users to pay extra $10 for non-contract service. Comcast is an emerging telecommunication tycoon in the US due to its excellent level of customer service in recent years. Its ACSI points increase from 55/100 in 2015 to 60/100 in 2018 indicating its outstanding progression.
Cox
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Cox provides digital services to over 6.2 million customers including 3.5 million internet subscribers and 2.9 million digital cable users. It is the only cable TV service provider that allows the user to customize their TV options. If you want to fix simple issues with your service by yourself, then It provides you the opportunity to do so. For example, if your TV suddenly turned black and instead of spending your money by calling customers support, you can handle the problem through vast resources of troubleshoot library. It offers best customizable TV options and allows customers to troubleshoot their technology through Cox Communications website. It provides a complete collection of videos regarding using, managing, setting up and troubleshooting your services. Another fantastic feature is that it offers self-installation of TV service to its consumers by charging $20; otherwise, you will have to spend $75 for professional installation.
With Contour TV package ($64.99/mo.), it delivers over 140 premium quality channels in HD including sports, family, news, movies, kids & family, and educational. This package pricing is almost similar to the Spectrum and Comcast XFINITY. It also charges more for its DVR service as compared to its competitors like Xfinity. It offers primary TV channels in its package, and you need to add on your favorite channels by paying extra money. It usually costs $11-$16 per month on the addition of selected channel in the preselected base. Due to its amazing features, it held high reputation among its users and received 63/100 from ACSI.
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