2018-08-31 07:06
Outsourcing call centers have come to be a hugely common small business model over the years given the enormous benefits when it comes to cost reduction. Certain Contact Center Outsourcing c… Read More
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Get Information about pre-eminent Business Process Outsourcing (BPO) companies of the world with outsourced call center service sectors.
2018-02-23 13:10
With reports of the human being replaced by AI in domains like customer support, call center outsourcing industry, as well as millions of people employed in this industry, are anticipated to… Read More
2018-02-23 13:07
The generation debate is on as the generation Z makes its way towards becoming the target audience of diverse business verticals. This demographic cohort will be yet another challenge for co… Read More
2017-10-06 09:26
Entrusted with the front lines of customer service, call center agents handle the demanding task of appeasing customers. In every communication with the target audience, agents face a myriad… Read More
2017-08-16 13:19
A lot of businesses today are so busy in attracting new customers that they fail to retain the old ones, which sure isn’t quite propitious. While new resources of revenue generation sh… Read More
2017-07-14 12:29
In this rat race to success, businesses put in massive efforts to attain an edge over their competitors. However, while satiating this enormous urge to succeed, businesses often forget the s… Read More
2017-07-06 13:41
Healthcare is probably the most challenging business vertical because it deals with the health of humans and enterprises in this industry have to consistently strive to deliver nothing but t… Read More
2017-06-15 07:51
The call center service industry is one amongst the most steadily developing business domains, offering bright future prospects to aspiring customer service representatives. This industry of… Read More
2017-06-09 13:36
“The dictionary is the only place where success comes before work. Work is the key to success, and hard work can help you accomplish anything.” ― Vince Lombardi Jr.Brand Va… Read More
2017-06-05 12:10
In today’s business world, data is nothing less than gold; it is an asset that can decide the fate of a commercial organization. This is the reason why data entry is a task that holds… Read More
2017-04-17 09:54
Customer service is a crucial aspect that can decide the fate of businesses in almost every vertical. This is the reason why today so many enterprises avail expert help to deliver flawless c… Read More
2017-03-30 13:35
Cloud call center has revolutionized the customer service industry and has helped businesses take the customer support process online. The main difference between a typical data center and a… Read More
2017-03-18 07:52
In the age of social networking, an offended customer can spread the word about your organization's incompetence faster than you can ever imagine. Whether he puts up a tweet or uses any othe… Read More
2017-02-20 12:11
The strategies that are deployed by businesses to analyze and manage customer interactions are known as customer relationship management practices. The main goal of these practices is to mai… Read More
2017-02-16 12:54
“The important thing about outsourcing or global sourcing is that it becomes a very powerful tool to leverage talent, improve productivity and reduce work cycles.” &nb&hell…Read More
2017-02-13 14:53
Outsourcing key business processes can be a decision that can make or break your commercial organization. This decision can have a huge impact on the sales and profits generated by your bus… Read More
2017-02-10 07:17
Custom service excellence is what you need to get an edge over your competitors and thrive in the ever so competitive business domain. Any business cannot survive without investing money an… Read More
2017-01-09 14:22
When you look after your employees, you can rest assured that your customers will be taken care of by your employees. Your workforce is the base of your business and without it, you cannot a… Read More
2017-01-04 08:33
Whether you run a small scale business or a multinational enterprise, you need a base of loyal customers to survive in the ever so competitive business world. Building a force of customers i… Read More
2013-12-02 17:55
Can a business continue to exist if its customers slowly disappear? Well, it is futile to ask such a question. Obviously, an organization cannot imagine its existence in the absence of custo… Read More
2013-11-19 14:27
No doubt, the growth of technology has helped us in every sphere of life; be it personal or professional. We see a new technology entering the market every other day. It indeed takes seconds… Read More
2013-11-12 14:57
The contemporary marketplace is more competitive than ever before. It is not unusual to see organizations compete for a handful of customers. This is the reason that the significance of an e… Read More
2013-10-15 18:28
No doubt, it would be worth appreciating if all the medical practitioners provide their valuable time to the patients and look after them. A number of physicians are unable to do so due to s… Read More
2013-10-08 16:58
Interactive voice response refers to a technology that facilitates the interaction between a human being and computer through DTMF tones and voice usage. In the field of telecommunications… Read More
2013-09-27 21:48
The call center representatives can be considered direct point of contacts between an organization and prospective customers. Therefore, it is necessary that the calling agents serve the cus… Read More
2013-09-26 21:51
Communicating with a customer in the contemporary world is not limited to answering a normal phone call. A customer in today’s world utilizes various other media of communication inclu… Read More
2013-09-19 22:16
Undoubtedly, technology is the best gift that science could have ever given to the humankind. Not only has technology made our lives more comfortable, but has also given us a plethora of cho… Read More
2013-09-17 21:34
It goes without saying that customers are the most valued asset of any organization. No doubt, the manner in which an organization handles its customers measures the level of commitment towa… Read More
2013-08-30 22:02
Vcare Tec is global BPO and contact center solutions provider offers competitive platforms and call center solutions that solves a customer problem, builds loyalty, and saves money. Vcare Te… Read More
2013-08-27 19:15
Business is considered as the most profitable occupation. However, this statement is justified for few business organizations who work on the basic rule of utilizing optimum resources for th… Read More
2013-08-16 17:15
Vcare Technology Contact Center Solutions offers competitive platforms and call center solutions that solves a customer problem, builds loyalty, and saves money. Vcare Tec has proven experti… Read More
2013-07-26 15:43
We must have come across many articles and discussions where the Customer Satisfaction (CSAT) for a Contact Center been discussed. CSAT remains a prime objective for each and every successfu… Read More
2013-07-10 21:22
It is never a wise decision for a business to miss or drop a business call. Every dropped call is considered equivalent to that of a lost opportunity. Even if you’re exhausted of answe… Read More
2013-07-05 17:00
Every business has its own pros and cons. The offshore industry, which has become one of the rapidly growing industries of the 21st century in the global platform, was subjected to controver… Read More
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