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Save time and money with Call Center India's Market Research Survey & Customer Contact Services

Scene One:
Customer Support Executive: Hello Mr Smith. I am calling from XYZ company. I need your two minutes, is this the right time to talk.
Mr Smith hung up on the operator.
(Three official minutes were invested in this whole process with NO results)

Scene Two:
Customer Support Executive: Hello Ms Jane, I am calling you on the behalf of XYZ company. We are conducting a survey to understand the expectations of customers about our services. As you are an existing customer, would you like to share your thoughts.
Ms Jane: Yeah Okay, but right now am babysitting. Could you please call me quarter past eight.

CSE: But we would be shut down by then, madam.

Ms Jane: Huh, alright then, call me day after tomorrow same time.

(The whole conversation was fruitless as before with seven minutes of time)

Scene Three:
CSE: Mr Smith, Tom here, customer representative from company XYZ.

Mr____: Excuse me, you dialed wrong number here.

CSE: Sorry.

Hung up.

(The conversation lasted less than one minute)

If you are backing on your in-house team for customer contact and market research survey services, you can very well imagine the plight. This is just the trailer of the complete show and if you still have guts and glory to digest more harsh facts, we would like you to let know some of the harshest facts. You do not come out as a sore loser on time and money but waste efficient manpower also. Productivity is dropped so does the motivation.

Call center India can help and rescue in this lull situation. The efficient customer support services conduct market research surveys to help you understand existing market trends, competition, areas of development and expectations of customers. You get all the services at unbeatable prices and save money on the surplus costs of infrastructure and recruitment as well.

Their accurate and precise customer contact database and 24/7 services save time and let them be in touch with right people at their convenience.


This post first appeared on Outbound Call Centers In India | Call Centers India, please read the originial post: here

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