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Basic Concepts of Virtual Assistance

Virtual assistants tend to work alone at home carrying out processes for a centralized organization. This allows the worker to cater for the needs of the clients with ease and thus working at his own pace. A Virtual Assistant generally works in a variety of fields including admin, programming, web designer, organizing, data entry, research, editing, secretary and more. The ability for the virtual assistant to work without receiving a basic wage or fringe benefits allows the client to enjoy a little flexibility. They capitalize on the fact that virtual assistants don’t have to pay any transport fees or sign any contracts, which is great for the client as they’re not tied down to anything.

How to choose the best Virtual Assistant

Outsourcing tasks to virtual assistants is the norm these days, but it does come with that element of risk. Finding the right virtual assistance help can be hard, as often the virtual assistants do not possess the right skills or provide the right qualifications. Below are some of the points that are important when choosing the right virtual assistant for your outsourcing tasks:

  1. Check a Virtual Assistants Competence – Since virtual assistants are generally from all over the world, their presence, experience, and skills are not always clear to you. You must be able to find something about the virtual assistant online somewhere. A good sign of their professionalism is whether they have a website. If they have a website there is a good chance that they also have a list of testimonials or a portfolio of previous work they have carried out. You can also find clues of their competence after looking at their website presentation, content, concept explanations, organization, and grasp of English language. A general view of their site and you are able to determine whether or not the virtual assistant is serious about their work and their business.
  2. Skill Check, Attitude Check, and Expertise Check – Once you have been able to determine their online presence and you are satisfied with your findings, it is time to look at the expertise, skills, and attitude of the virtual assistant. This can be done either over the phone or by meeting the virtual assistant in person. Things to look for include how the person replies to your enquiries, is he professional and confident yet friendly over the phone, etc.
  3. Check for Professionalism – It is important that your virtual assistant delivers services on time and with a certain amount of professionalism. They should also be able to produce a certain amount of confidence in what they are talking about. The client and the virtual assistant should both have a good understanding of the modality of work, processes involved, services provided, and the values, objectives, and expectations of working together.
  4. Personality Check – If you are to rely upon the virtual assistant with your business, he should be capable of handling the processes of the business he is carrying out. Things to look for here are the confidence of the individual, articulation, trustworthiness, and how well the client interacts with you. Listening intently, showing a genuine interest in the work, curiosity in the business, being smart and purposeful in his questions are all things that you should be looking out for.
  5. Experience check – Things to look out for here include testimonials, pricing, competitiveness, and presentation are important aspects when selecting the right virtual assistant for your company.

InSO can handle your virtual assistance needs in a cost effective and efficient manner. We have been providing a variety of excellent services to multi national corporations for over 7 years. If you would like our award winning team of virtual assistant executives to look over your requirement we’d be happy to talk over the phone toll free now on 626 531 6080 or click here for quote now. No job is too big or too small for us at InSO!

Some of the virtual assistant services we offer include:-

Graduate Assistant: Internet Research, Data entry, Collecting contact details, Customer service, Accounting, Order Management, Invoicing, Recruiting, Presentations, Spreadsheets, Documents, Emails/Calls, Blog/Forum Postings, Transcription, CRM or Database Management, Property listings, Resume writing and Job applications, Personal Tasks, appointments, travel booking,

MBA Assistant: Business Plans, Market Research Reports, Competitive Analysis, Executive Summary Writing, Project ManagementWeb & Internet Assistant: Website Design, Logo Design, Internet Marketing, Search Engine Optimization, PPC management, Web 2.0 online marketing




This post first appeared on Inbound Call Center, Offshore Outsource Outbound C, please read the originial post: here

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Basic Concepts of Virtual Assistance

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