Within the field of claims administration, there are many avenues that insurance companies may choose to take to assist in holding down costs and in lessening the administrative burdens placed on adjusters and examiners. One such avenue that brings a multitude of benefits to an Insurance company is to partner with a third-party administrator (TPA) on each claim, whether auto no-fault or workers’ compensation claims.  

One major benefit that comes from a partnership between an insurance company and a TPA involves the access that the insurance company will gain to a Network of providers that has undergone a thorough credentialing process. Northwood is a TPA that has been in operation since 1992 and has drawn upon its extensive experience to create an expansive network of such providers. Providers within this network must adhere to Northwood’s high standards, including accreditation,  applicable licensure and the assurance of liability insurance coverage. Northwood maintains an electronic database of the providers’ insurance expiration dates and requests updated certificates annually. Once providers have been credentialed and become part of this trusted network, they are recredentialed every 2 years.