This original article was written by Steve Digioia.
Since 2013 I’ve had the pleasure of being part of a wonderful organization, Bizcatalyst 360 led by Dennis Pitocco, where I am also a Featured Contributor and member of their “Thought Leadership” Panel. I get to interact and share ideas with a vast array of top leaders in their chosen field. There is no price that can be put on opportunities like these.
Recently, Dennis asked the group to contribute our thoughts by answering 10 questions on leadership and how our leadership skills and mindset were formed. Below are my answers that I am happy to share with you.
1. Did anyone have a tremendous impact on your leadership journey and if so, how?
An old respected boss always told me “make it the best you can at all times”. Seems simple enough but too few follow this advice. Customers will notice and appreciate your efforts to provide the best products and services.
2. What are the most important decisions you make as a leader of an organization?
We must understand that:
A good leader brings out the best in others so they may one day be a leader too.
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Each of us possesses skills that, if allowed to be used, will benefit all. The difficult part is recognizing the specific methods that work best when motivating others.
3. How do you encourage people to take control and responsibility?
I train my employees to “put yourself in the customer’s shoes”. If we wouldn’t be happy with the product or service we provide, how can we expect others to be happy with it? We are aware of our shortcomings and still “sell our product”. But, if the customer knew about it, would they be happy?
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The post Great Leadership Comes From Within, Here’s My Proof appeared first on Steve DiGioia and was written by Steve DiGioia.
