In 2017 I finished writing a Book on what in my view leads to truly Connected Experiences. The customer, user, citizen, client, guest and all the other types of audiences we target, what do they experience? We hope it’s something that clicks, is connected and makes sense every step of the way. Why […]
This post first appeared on The Akendi UX Blog: UX Reflections On All Things U, please read the originial post: here
