Logitech Gaming Software not detecting your mouse, or any other connected devices is a very common error. One that can be solved in many ways; seeing as the cause of the problem varies significantly between software and hardware issues.

Listed below are some of the reliable ways to get your mouse detected by Logitech Gaming software. From simple solutions that take little time, to complex ones which come with very technical instructions that must be followed keenly.

Hardware problems

If Logitech gaming software isn’t detecting your software, it could be a hardware problem. Here’s how to troubleshoot the issue.

1. Check the cords

If you are using a wired mouse for gaming, start by checking the cords. Any bend, twist, or rips on the cord might just be the reason the mouse is not being detected.

Look out for rusts and other physical damages to the USB port too. Try other mouse ports in case the PC has more than one. For those using external USB hubs, plugging straight into a PC’s USB could get the mouse detected.

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2. It could be the batteries

Solving your mouse detection issue may be as simple as getting new batteries, charging rechargeable ones, or ensuring they fit well into the mouse.

It is a known fact that gaming mouse batteries wear out faster. Therefore, check the batteries often to avoid inconveniences.

3. Keep the mouse and the pad clean

Mouse malfunctions can result from dirt clogging your mouse, especially from a dirty mouse pad.

The easiest way to solve this and keep your mouse working efficiently is to clean the mouse and the working surface. You should also keep your hands clean when using the mouse and do not drop food around the working area.

Software problems

The issue could also result from software problems. Here is a troubleshooting guide for software problems.

 1. Update drivers and Logitech gaming software

If you are using outdated mouse drivers, the Logitech Gaming Software might not detect your mouse. To check for new updates about the drivers, visit the manufacturer’s website.

It only takes a few minutes to download and install the updates. You could also contact them directly through email or on social media.

To update the Logitech gaming software, follow these steps:

• Launch the software then hover over the question mark at the bottom.  Click on the pop-up arrow.
• Select “Check for updates”.
• A Logitech updater will appear. Download the latest software.
• Wait for it to finish downloading then click “install”.
• Give it time to install then click “Next” when the Logitech gaming software installer pops up.
• Once the installation is over, you have the option of rebooting your device immediately or later.
• If you choose “restart now” make sure all open games and projects have been saved.
• Once the reboot is complete, launch the Logitech gaming software to see if your mouse can be detected.

2. Uninstall and reinstall the Logitech Gaming Program

Removing and installing the Logitech Gaming Software could help to get your device detected. It is like turning the program on and off – the simple go-to solution for a lot of tech issues.

Uninstallation

• Unplug your mouse before you start the uninstallation.
• Click “start” on your PC then type control panel. Select “Control Panel”.
• Better still, type “Add or Remove Programs” and select it.
• You will see a list of programs installed on your device.
• Scroll down and look for “Logitech Gaming Program”. Select it then choose “Uninstall”.
• Confirm by picking “Yes”.
• Wait for the uninstallation to end.
• Restart your computer so that the software can be removed completely.

Reinstallation

• Go to the Logitech website and download the file.
• Once downloaded start running the software file to get it installed.
• Read the license agreement. If you are okay with it select “I accept the terms in the license agreement”.
• Click install.
• Give it time to finish.
• Reboot your device
• If you go for “Restart Now” make sure everything has been saved to avoid losing important data.

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4. Run the Logitech Software and L Core as an Administrator

If you still have a problem with Logitech Gaming Software detecting your device, then you should try running Logotech and L Core as an administrator when it launches. Follow the steps below.

Logitech

• • Right-click the Logitech software icon.
  • Select “Run as Administrator”
  • If you right-click on the icon from the Start menu, then “Run as Administrator” will be located under “More”.

L Core

• Find the Logitech gaming software program files.
• The default address usually reads as C:\Program Files\Logitech Gaming Software
• Find the file named L Core and right-click on it.
• Select “Properties” and head over to “Compatibility”.
• Find “Run this Program as Administrator” and check its box.
• Scroll down and click “Apply” then “OK”.

Other Solutions

• Those who have installed and are running both the G Hub and Logitech programs should consider uninstalling one of them because competition between the two could be the source of your issue.
• Try getting a newer version of your latest gaming mouse.
• Reinstall a previous or older version of the software.
• If the mouse uses Bluetooth, ensure it is paired properly.

Conclusion

By the time you are done trying the solutions mentioned above, your Logitech gaming software should detect your mouse or any other device. However, if you are still experiencing the same problem, contact the manufacturer.

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