Celsius Network has warned it will take time to stabilize its operations — one week after the crypto lender abruptly halted withdrawals, swaps and transfers.

The embattled project said it is maintaining an open dialogue with regulators and officials, but it’s come under fire for failing to offer regular updates to customers who fear they’ll never get their crypto back. In a statement, Celsius Network added: “We are pausing our Twitter Spaces and AMAs to focus on navigating these unprecedented challenges and seeking to fulfill our responsibilities to our community.

Acting in the interest of our community remains our priority and we will continue to work around the clock.”