In the bustling Food service industry, the role of a food service supervisor holds immense importance. As a food service supervisor at Domino’s Pizza in Edmonton, AB, you will play a crucial part in ensuring the smooth operation of the establishment and maintaining high standards of customer service.
Job Details
Position: Food Service Supervisor
Employer: Domino’s Pizza
Location: Edmonton, AB
Salary: $18.75 hourly / 35 to 44 hours per week
Terms of Employment: Permanent employment (Full-time)
Schedule: Day, Evening, Night, Weekend, Shift, Overtime
Start Date: Starts as soon as possible
The Role of a Food Service Supervisor at Domino’s Pizza
As a food service supervisor at Domino’s Pizza, you will take on a vital position within the organization. Your primary responsibility will be to oversee and coordinate the activities of staff members who prepare and portion food. You will be an essential link between the front-of-house and back-of-house operations, ensuring seamless service delivery and maintaining the highest standards of customer satisfaction.
Educational Requirements for a Food Service Supervisor
To excel as a food service supervisor at Domino’s Pizza, you must have a secondary (high) school graduation certificate. This educational background equips you with the necessary foundation to understand the operational aspects of the role and effectively lead a team in a fast-paced food service environment.
Experience
While educational qualifications are essential, hands-on experience is equally crucial in becoming a successful food service supervisor. Domino’s Pizza prefers candidates with at least 1 year to less than 2 years of experience in a similar role. This experience helps develop your knowledge of the industry, enhances your problem-solving skills, and prepares you for the challenges that may arise on the job.
Work Environment
Working as a food service supervisor at Domino’s Pizza means operating in a fast-paced environment. The work site is hot due to the kitchen and oven areas, demanding resilience and the ability to handle pressure effectively. The combination of sitting, standing, and walking is typical during a shift, and you should be prepared to stand for extended periods when necessary.
Responsibilities: Supervising and Coordinating Activities
As a food service supervisor, you will have a range of responsibilities to ensure the smooth functioning of the establishment. Some of these responsibilities include:
- Establish Methods to Meet Work Schedules
You will be responsible for establishing effective methods to meet work schedules and ensure the timely completion of tasks. This involves planning and organizing shifts, assigning duties to staff members, and ensuring optimal staffing levels to meet customer demand.
- Supervise and Co-ordinate Activities of Staff Who Prepare and Portion Food
You will supervise and coordinate the activities of the food preparation and portioning staff. This includes providing guidance and instructions, monitoring their performance, and ensuring adherence to food safety and quality standards.
- Estimate and Order Ingredients and Supplies
An important aspect of your role will be to estimate the quantities of ingredients and supplies required for efficient operation. You will be responsible for placing orders, maintaining inventory levels, and ensuring the availability of necessary resources.
- Ensure Food Service and Quality Control
Maintaining high standards of food service and quality control is paramount in the food service industry. You will oversee food preparation processes, monitor food presentation, and ensure compliance with food safety regulations. It will be your responsibility to address any issues related to food quality promptly.
- Address Customers’ Complaints or Concerns
As the point of contact between customers and the establishment, you will handle customer complaints or concerns professionally and efficiently. You will listen to customer feedback, resolve issues to their satisfaction, and strive to enhance the overall customer experience.
- Maintain Records of Stock, Repairs, Sales, and Wastage
Accurate record-keeping is essential for efficient operations. You will be responsible for maintaining records of stock levels, repairs and maintenance, sales figures, and wastage. These records provide valuable insights into the business and help identify areas for improvement.
- Prepare and Submit Reports
Reporting is a crucial part of your role as a food service supervisor. You will prepare reports on various aspects of the operation, such as sales performance, inventory management, and staff productivity. These reports assist in decision-making and provide a comprehensive overview of the business.
- Establish Work Schedules
In addition to methods for meeting work schedules, you will be responsible for establishing the work schedules themselves. This includes creating shift rotations, considering employee availability, and ensuring fair distribution of working hours among the staff.
Supervision
As a food service supervisor, you will provide supervision to two key groups:
- Food Service Counter Attendants and Food Preparers
You will supervise and provide guidance to food service counter attendants and food preparers. This involves ensuring they perform their duties efficiently, providing training when necessary, and fostering a positive work environment.
- Staff in Various Areas of Responsibility
Apart from the counter attendants and food preparers, you will also provide supervision to staff members in other areas of responsibility. This may include delivery drivers, cashiers, and other roles within the establishment.
Additional Information
As a food service supervisor at Domino’s Pizza, you can expect to work in a fast-paced environment with the following work conditions and physical capabilities:
Work Conditions and Physical Capabilities
- Fast-paced environment: The nature of the food service industry is fast-paced, requiring you to work efficiently under pressure.
- Combination of sitting, standing, and walking: During a shift, you will engage in a combination of sitting, standing, and walking, adapting to the needs of the operation.
- Standing for extended periods: There will be instances where you will be required to stand for extended periods to oversee operations and ensure smooth workflow.
Personal Suitability
To excel as a food service supervisor, certain personal attributes are crucial:
- Client Focus
You must have a strong client focus, prioritizing customer satisfaction and going the extra mile to ensure their needs are met.
- Efficient Interpersonal Skills
Effective communication and interpersonal skills are essential in a supervisory role. You should be able to communicate clearly, delegate tasks, and provide constructive feedback to the staff.
- Flexibility
The food service industry can be unpredictable, with changing demands and unforeseen circumstances. Being flexible and adaptable in your approach will help you navigate challenges and ensure smooth operations.
- Team Player
Collaboration and teamwork are vital in a fast-paced environment. As a food service supervisor, you should be a team player, fostering a positive and supportive atmosphere among the staff.
Employment Groups
Domino’s Pizza is committed to promoting equal employment opportunities for all individuals. The company welcomes job applicants from various backgrounds and encourages diversity and inclusivity. This includes providing equal opportunities to the following employment groups:
- Indigenous people
- Persons with disabilities
- Newcomers to Canada
- Older workers
- Veterans
- Visible minorities
- Youth
How to Apply
If you meet the necessary requirements and are eligible to work in Canada, you can apply for the food service supervisor position at Domino’s Pizza through the following methods:
- By Email
Send your application, including your resume and a cover letter, to [email protected].
- By Mail
Mail your application, including your resume and a cover letter, to the following address:
586 Hermitage Road NW
Edmonton, AB
T5A 4N2
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As a food service supervisor at Domino’s Pizza in Edmonton, AB, you will have the opportunity to make a significant impact on the overall customer experience and operational efficiency. With responsibilities ranging from coordinating staff activities to ensuring food service and quality control, this role requires a combination of leadership skills, industry knowledge, and a customer-centric approach. If you are passionate about the food service industry and possess the necessary qualifications, consider applying for this position and embark on a rewarding career in the thriving world of Domino’s Pizza.
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