What is Siebel? Siebel (also called Siebel Systems) is a prominent vendor of inter operable e-business software. The company's customer relationship management(CRM) ,enterprise resource management (ERM), and partner relationship management (PRM) applications are designed to automate those aspects of business and allow an enterprise to perform and coordinate associated tasks over the Internet and through other channels, such as retail or networks. Siebel has led to an increasing switch to what is called business process computing, in which interconnected applications support all of an enterprise's processes Responsibilities Of A Siebel Administrator : 1) Support General Environment - monitoring EAI transactions 2) Support Siebel rollouts and development 3) Siebel tasks - Siebel Server Managment, local database extracts, upgrades, applying patches, monitoring siebel components, maintance of static data like LOV 4) Database tasks - backup of db, monitoring db performance and server space/performance 5) Understanding and planning workflow policies and processes 6) Handle all of the user administration and security for the application Details on Siebel Certification is available here . Siebel Administrator Career Overview: Siebel the premiere CRM solution was originally developed, marketed under Siebel brand. Later this got acquired by Oracle Corporation.Siebel administrator is usually involved in all phases of product starting with managing project requirements for new implementation as well as system enhancements, provide technical support/application support, provide functional support to CRM customers to name a few. As such Siebel admin's job role involves: 1) Based on company structure they need to determine the data flow architecture. As such grep on organizational structure is critically important 2) Must be capable of installing Siebel applications to support enterprise CRM tasks 3) Describe the Siebel application architecture 4) Configure a Siebel application 5) Automate business rules in the Siebel application 6) Secure access to Siebel applications and data 7) Populate and migrate data into the Siebel database 8) Migrate data between environments 9) Navigate the Siebel application user interface Siebel Application Architecture:- Siebel application architecture is a layered structure containing the following: 1) Uer Interface objects layer 2) Business objects layer 3) Data objects layer User interface objects layer : This layer contains the visual elements that the user interacts with. Business objects layer : This layer contains both business components and business objects. A business component is a fundamental business entity, consisting of multiple fields that represent it. A business object is a collection of related business components. Data objects layer : This layer contains the object definitions which provide logical representation of the underlying physical database. Oracle's Siebel Application Architecture Overview : Oracle's Siebel server is a flexible and scalable application server platform that supports a variety of services operating on the middle tier of the Siebel N-tier architecture, including data integration, workflow, data replication, and synchronization service for mobile clients.The Siebel server includes business logic and infrastructure for running the different CRM modules as well as connectivity interfaces to the backend database.It consists of several multithreaded processes commonly referred to as Siebel Object Managers. Siebel Interview Prep:- What is a siebel iBot? An iBot is a software-based intelligent agent used to access, filter and perform analytics on data. iBots may be event-based or scheduled. They provide constant monitoring and intelligence that spans operational and analytic sources. iBots dynamically detect problems and opportunities, determine who to notify, and how to deliver the content. What happens when iBot is enabled within siebel deliver? If iBots are enabled within Siebel Delivers, an Alerts section will be added to the first page of My Dashboard . What is an alert? An alert is the personalized and actionable content delivered as a result of iBot activities. What is a device? A device is the medium used to deliver content to us. The content of an iBot can be delivered on a variety of devices, including plain text or HTML email, mobile phone, pager, and PDA. Where can we find log messages from siebel analytics server? Log messages can be found from file NQServer.log. This includes problems with server startup,errors etc.We can get details on server startuptime,business models loaded etc. What are the various log files and give their location? Log files are found $BI_HOME/server/log directory. Various log files are NQserver.log,NQQuery.log and NQScheduler.log. What is the default siebel analytics web configuration file? The default configuration of Siebel Analytics Web is maintained at instanceconfig.xml file What are the essential Skills Of A Siebel Administrator? A Siebel administrator must posess the following skills: 1) Define your company structure 2) The steps required to install Siebel application software to set up your enterprise 3) Describe the Siebel application architecture 4) Configure a Siebel application 5) Automate business rules in the Siebel application 6) Secure access to Siebel applications and data 7) Populate and migrate data into the Siebel database 8) Migrate data between environments 9) Navigate the Siebel application user interface