In my last post, I discussed microlearning video lessons and why they are an effective and efficient investment for your Customer Education program. With that background established, let’s move into the how of developing and implementing bite-sized content for students to access in their time of need. Particularly for organizations just starting to build their programs, those with small teams, or companies with limited budgets, we at Skilljar often recommend taking a Crawl, Walk, Run Approach to content creation.