The successful applicant must be customer Focused, efficient and organised Supervisor who can multi-task and prioritise accordingly. A calm approach to customer interactions and a proven background in a similar role would be beneficial.
Full training will be provided to the right candidate who is willing to learn and develop within a friendly and sociable team. The company will offer progression and ongoing development for candidates who want to develop their skills and career long term.
Key Responsibilities:
- Management of day-to-day Operations and supporting the Operations Manager.
- Liaising with customers, suppliers, and installers, in relation to installation schedules.
- Ensure stock is in place and available for jobs to be completed as required.
- Purchase order and Sales Order Processing
- Effectively handle and resolve all customer queries as applicable.
- Liaise with installation teams to resolve customer problems where escalations occur.
What the employer is looking for:
- Experience from a sales support and order processing role
- Keen attention to detail
- Experienced with CRM’s and the Microsoft Office Suite
- Supervisory experience is required
- Customer focused at all times with a willingness to learn
- Good interpersonal skills – able to deal with people at all levels.
- Good verbal and written communication skills.