Company Name Confidential

Hyderabad / Secunderabad, Telangana

0-3 years

190000 - 480000 INR

Job Description

Greetings from Intouch CX!

We are hiring for International Chat Process only for immediate joiner( 

Customer support)

Interested Candidates can call the below number:

Whatsup Your CV 9380568595

Roles & Responsibilities:

Support through Chat.

Respond to customer complaints in a professional manner.

Attempt to resolve complaints successfully in accordance with established 

guidelines.

Coordinate with the co-workers, lead persons and other departments as 

appropriate

Actively listen to the customer, and show empathy and patience

Ability to build rapport with the customer.

Ability to overcome objections and ask for the business.

Key Skills:

Preferred candidates with understanding on eCommerce websites.

Knowledge of mobile / computing products.

Should possess effective written communication skills and comprehension 

skills.

Ability to work in a fast-paced, hectic, changing environment

Ability to organize and follow up multiple tasks/details with accuracy and 

timeliness

Excellent Typing Speed: (At least 30 wpm).

Excellent interpersonal, intrapersonal skills, team player.

Eligibility Criteria:

Undergraduate & above (No backlogs & Not pursuing any regular studies).

0 to 5 years of experience in the call center industry, preferably in 

Chat/Email Operations

Minimum understanding of Customer Service.

Immediate joiners are preferred.

Willing to work in Night Shifts/ Late Night Shifts.

Willing to work from office

Interested Candidates can call the below number:

Contact Whatsup Your CV 9380568595