A word about Software Tools supplied by the manufacturer that copier technicians are given. In many cases, these things are utter drivel but every once in a while they come in handy.
The best way to use these tools is to first try every thing that you can on the copier. Using all your testing skills and such and then after that pull out the tool.
Why to use these tools?
In some cases, these tools communicate better with the copier than keyboard entries… they may have quirks but they can give you an insight into the copier that you may not be able to get otherwise…
Always trust your tools… but use them sparingly… most copy problems are simple…. but with inexperience the problem becomes difficult to solve…
This post first appeared on FREECOPIERSUPPORT.COM | A Communiy Of Copier And P, please read the originial post: here